Can't change my agentname

I sent the request that I want to change my agentname.I received the permission,but I can't create new agentname after login.what can i do.

我向nia提出了改名申请 但我在收到同意邮件后进入游戏并不能修改我的ID 而且我的ID也被重置了 我该怎么办


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