And nothing will be offered to players
affected by this bug ... We would come
to wonder if niantic has anything to do
with its players 😔
The challenge starts and the bug is still there, thanks Niantic ...
Event has started, nothing has change... Thank You Niantic for nothing...
And of course there Will be no compensation for a bug that is niantics fault...
Maybe they will extend the challenge to give extra time so those who are still locked will still have a chance.
Yeah certainly wouldn't mind a 6th key locker since I missed out on it previously. Would even pay for it just would like the option to buy
Sure thing! That would be great!
Everyone who still has the bug now that the challenge started
One and a Half hours into the event, no official statement from niantic, no solution and no inventory...
I think compensation for the major inconvenience somehow would be well received. Maybe store credit. ...or a bug badge!
Sigh. The fact that I replied with my error code more than 24 hours ago is frustrating. I've been completely skipped over as of now.
No matter the words - we are still only numbers of code running in the machine. The AI(Niantic) will merely reboot therefore in it's time line this snafu never even happened. #nianticepicfail
I was just over 30 hours after submitting my error code, hang in there.
40 hours and counting here since mine... Not sure if there's a logical order!
I got off to a good start in the Didact Field Challenge but since my inventory was above 1900 when the data corruption happened, it’s been really difficult to keep enough space open to glyph hack for keys as I go. It would be a whole lot easier if I had access to my 450 local keys.
I submitted the error log and waited overnight.
However, with just over 100 keys, the inventory remains invisible.
I submitted the error log again
Apparently keys are delicate for support to manage during this fix. I was asked several times to transfer my keys to another player before my inventory wipe was to begin. I told them I would rather lose the keys and still be able to play normally ASAP if that was the case.
If they delete resos or bursters or shields, they can be replaced with new ones. Keys are very specific, they have to be logged and replaced with the same exact key. I'll bet the more keys you had, the slower the fix will be.
I'm at 35 hours and counting
Yet everything is logged on thier servers. It's a matter of doing a search, then replacing last recorded items.
Ingress Prime 2.39.3-ddc66a
Day 3. Per usual, Niantic fixes things haphazardly, no rhyme or reason. Maybe they're fixing the easy ones? They clearly don't believe in "first in, first out."
Friends who have been fixed, I am really truly glad for you. Run, field, be free!
Niantic. It's been 3 days without my scanner. 48 hours since I sent my error code.
And now your Engineer is writing odes to servers and progress on the forums? You might as well slap us in the face, with our accounts still broken.
Tapping a key on the iPhone no longer responds.
The inventory is still dark.
I sent the error log again.
Hope for a solution.
80h and counting, still stucked we are :'(
Ingress Prime 2.39.3-ddc661af
idea of compensation:
"keys locker apologize"
48 hours (and 1 very angry text to support) after error log submission, and still no inventory.
I am happy for all of you that have gotten resolution, but frankly, the remaining agents that dont get fixed, kills my hope.
Still not resolved. Just working twice as hard because I don't know how long my spine would still be alive and rebuilding would be a huge pain
Congrats. I'm glad you were in a good position to accomplish that.
Disappointed it took so long, but So, SO very relieved its over.
Thank you, programmers.
Hang in there, everyone! Make sure you have your support ticket in!