No category for reporting illegal internet site selling items
edited January 2020 in App Feedback (Archive)
Today i tried to report such a site that is illegally selling items both through in app report a problem menu and also through help center chat.
An addition to the categories for reporting could help in my opinion .
As a workaround i used another category and sent the link. But a more direct way would be far more productive to act against those illegal sites. Obviously i will not post links here to the specific site . But if asked i will be glad to.
There are many things on the help site that could use their own category that is hard to find. Say you can't sign into the forums here, where do you go? Can't post here about it.
@aristogeiton1 Can you reply with your ticket number? We have an internal escalation path for situations like this. Thanks!
You are welcome ! I suppose this is the info you need.
Conversation ID: #5732550.
It is on the email i received from support. In this conversation the site is mentioned so you can check. I would be glad to help , @NianticCasey
Got it, thanks for following up @aristogeiton1!
I think I got a potential phishing scam email that is pretending to be Niantic... is that something I start a ticket for? Not sure how to report it.
@jplolo I'd like to know where to start too. Theres an account on instagram that has messaged me to try and sell me the latest Didact challenge medal. When I looked into their account they are openly promoting selling services with details including their emails etc. On how to contact them and they are on telegram as well. I am not sure how I'm suppose to report this but I want to !
I just found out that new sub categories for reports are created after my post.This is great @NianticCasey @NianticBrian !! It is very good to know that our feedback as community is considered as useful. I already submitted a report for what is @Ishira is mentioning and i thank her for bringing it up.