Intel not loading all Portals.

2

Comments

  • Jo0LzJo0Lz ✭✭✭✭✭

    How about some feedback at least. :( "Hi agent, thank you for bringing this to our attention. We're investigating and will update you once we know more."


    It's like all the threads about ongoing issues, nobody from NIA takes the time to at least reply.

  • Going from the post starting November 30, it doesn't seem there is much acknowledgement. Still having this problem. Ended up accidentally submitting something that was already a portal, but then was marked as a duplicate simply because it just didn't load.

    Really wish we could get some news on this.

  • 1valdis1valdis ✭✭✭✭✭

    As this desperately needs acknowledgement and fix, I'm going to ping @NianticBrian

  • 1valdis1valdis ✭✭✭✭✭

    The problem still exists and is felt even more painfully during the event. How much time should pass for Niantic to fix their Intel cache or whatever is preventing to see all portals?

  • Jo0LzJo0Lz ✭✭✭✭✭

    Who knows. We don’t even know if they are aware.

    Had this happen in game two times today as well. Not all portals being displayed.

  • I've been experiencing this in intel for about 3 weeks now, and in the scanner for about a week. It's stupid AF.

  • EvilSuperHerosEvilSuperHeros ✭✭✭✭✭

    Still occurring. Really wish we could get a fix for this @NianticBrian I noticed it yesterday on my drive home from spending Christmas a few states away. Trying to find portal just to get uniques is getting to be a pain. Trying to draw up layers for an op, hard to do, when not all portals show up on the map. Was key farming for an op and couldn't find the portal on the scanner, then about 20 minutes later a portal just shows up....but it's been there, thought wasn't when I opened up my scanner. Full 5 bars of LTE signal, but portal was not there, until about 20 minutes later. Guess we will be skipping a couple of layers.

  • You're seeing the same issues on the scanner? This thread is on the Intel caching, but if it's not showing portals in game, that's a FAR worse situation.


  • I had this issue in twice in october. The portal (and all links/fields) loaded after remote viewing the portal via key

  • The Intel site is going down sometimes...

  • Jo0LzJo0Lz ✭✭✭✭✭

    It’s been stated in this thread, but yes. Portals in the scanner also do not always appear. Even when there are fields/links on it. You will see those, but you can’t attack the portal. Reboot of the game (or twice) will fix it though.

  • I wonder if this is due to the increased load by Pogo players.

  • EvilSuperHerosEvilSuperHeros ✭✭✭✭✭

    Well yeah it is. It's been mentioned before. It's likely a server issue and it seems to happen somewhat more frequently when a big event is happening. It seems obvious what the issue is. (reminder that this issue is new to prime, I didn't see it in redacted)

    It's just those that continually keep telling us about how they care about the game, but are obviously cutting back the server resources that continually make agents both new and old stop playing as much or completely. It's beyond getting annoying.

    If I have to come to the forums and post every time the game isn't working correctly, I'm going to spend more time here than playing the game.

    If the devs are truly playing the game during their lunch break or at work or just about anytime, they should be seeing the same issues.

    I bet if pogo stops and gyms didn't always show up in app, someone would fix that issue in record time.


    Meh rant over.

  • One more error appearing every time.

  • EvilSuperHerosEvilSuperHeros ✭✭✭✭✭


    Error: Server Error

    The server encountered a temporary error and could not complete your request.

    Please try again in 30 seconds.


    Before that, just getting near constant failed to loads. Triangles tomorrow maybe?

  • For 'small number' read 'sometimes half'.

  • XQlusioNXQlusioN ✭✭✭✭✭
    edited December 2019

    It loaded 3 portals... In a farm of 24...

    That's neither "a small number" nor half...

    It took me 17 refreshes before it would load the rest.

  • At large scale, its a smaller percentage. For example a load of all 43k portals in Los Angeles, usually falls short by 3-6k.

  • Jo0LzJo0Lz ✭✭✭✭✭

    Well there are lots of portals not loading on initial map load. Not a small number. Also seeing it in-game. Seeing fields and links but not the portal they originate from. Firing bursters does not affect the portal that is not being displayed. Reloading the game a few times will resolve it.

  • EvilSuperHerosEvilSuperHeros ✭✭✭✭✭

    Fun playing with only half of the portals. Trying to make triangles in most areas is just pure guess work. At least nothing was blocking our old goto for fielding. Tossed 700k mu in about 13 minutes this morning. Fixed the local cell score in the process. 😎


    For some other large fields I'd like to throw... The Intel map is going to have to be working properly. Like showing all of the portals. Cuz looking for blockers is already hard enough. Looking for ones you can't see without nearly abusing the Intel map with constant reloads worries me about a potential ban from overloading the Intel map with all the refreshing.

  • EvilSuperHerosEvilSuperHeros ✭✭✭✭✭

    11 pm CST on a Sunday night.


    Error: Server Error

    The server encountered a temporary error and could not complete your request.

    Please try again in 30 seconds.


    Yeah...this is fun. Can someone actually make the intel map work? anyone? Do I need to insert cmu or something to make it work? This is getting ridiculous..

  • rz231rz231 ✭✭✭

    please define "temporary" and "small number". These are definitely not isolated incidents.

  • Jo0LzJo0Lz ✭✭✭✭✭

    It’s getting worse every day it seems. Between the server errors and portals not being displayed I’ve stopped looking at intel all together.

    The developers are on holiday, so best to just let it be for now I guess.

    I’m just glad we broke radio silence and are getting confirmation of this issue at least. I hope there will be progress and replies on other pressing issues as well. (Like the linking long distance around CP’s that just fail for no reason.)

  • It is a new feature. Introducing uncertainty to XM detection to increase fun.

  • MorganzaMorganza ✭✭✭✭✭

    I can sometimes see links but the portal itself is missing in the scanner. Not sure when I saw this problem most recent.

  • MorganzaMorganza ✭✭✭✭✭

    Thanks for letting us know. If this is truly the source of the reported problems, is there any good reason why it took nearly a month for the players to get a response to the reports of critical game issues?

  • Error: Server Error

    The server encountered a temporary error and could not complete your request.

    Please try again in 30 seconds.

    Uaaaaaaaaargh. It's so annoying. Please excuse me. This problem has been dragging on for so long now and it's getting on my nerves. This mistake comes up all the time. Please fix it as soon as possible. Please please please ;-)

  • Yeah the Intel map is becoming largely unusable at this point.

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