Do not use the forum, keep the support team on track
Nice forum but, this looks like a dead place.
For bug reports use the niantic support system
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Nice forum but, this looks like a dead place.
For bug reports use the niantic support system
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What do you base this on?
I've had hit and miss results reporting to support. Once the referred me to the reddit forum, long after it had ceased being a thing.
Once I got a "yes, we know this is a bug" response.
Generally speaking, I haven't found the support page to be any more or less useless than this forum or the reddit forum that predated it.
And I do know that sometimes Niantic folks respond to posts here.
What we actually want is some bug transparency; what's on their radar that they already know about so we don't have to keep telling them? What really important things are they not yet aware of?
I've been reporting the same bug about my compass rose since September 6, through three updates now.
Five messages before a "person" writes back. Each time they tell me the issue is a known issue with the avatar.
They dont even write back when I tell them the avatar isn't my issue.