Can someone from Niantic do something about this spoofer? Both teams have reported and nothing has happened. The spoofer that killed Peele Isand is still active too.
Concur. I've tried to initiate contact with this account a couple times after seeing suspicious activity in Lansing. No response, but he came right by where I was eating lunch, couldn't get eyes on.
We all have trouble with spoofers. Is this where we should come to resolve the issue? Should we all start posting our spoofer complaints in this general forum? If you are successful in getting this account banned as a result of posting it here, then this place seems likely to get over-run with similar posts. It won’t stop at spoofing. Everyone will think this is how to get it done.
Please direct where to post reports. Niantic "Support" does not take action based upon reports. Multiple agents raised issues and asked if "support" required more videos -- Niantic "support" appears to close tickets with a canned message irregardless of what is asked/stated/provided in the raised "support" ticket.
There isn't an avenue to actually communicate with Niantic. Zero Customer Support.
Not that it matters - should a spoofer actually be banned another account can pop right up in their place and cheat for months on end. 🤐 If the solution is to manually report GPS location spoofers I would argue the game is already broken.
“Support” is all we have. I know it doesn’t work. I’ve received the same closed tickets as you have. We all have. It’s an enormously large complaint the players have about the game company, but if Niantic was to ban your spoofer as a result of your post, then we will all start posting our spoofer and cheater reports in here. Furthermore, I assume if any Niantic employee was to post in this thread, they would tell you to make a report to “support.”
@RedSoloCup said they had one more issue to work out.
Trusted Reporter Update: The week of testing has gone well. There remains one outstanding issue I'm not sure will be resolved by end of day today. This means it'll likely be next week for the official announcement and public release of the program.
I don't think Remy is a person, it's a helper bot to route support tickets to the right person (a live person) on our Ops team, and they have investigated this report. Thank you.
Comments
Same.
https://youtu.be/aeTVDiSP1H4
Remy the bot is on this.
Put Remy, or Francisco, on this...
https://youtu.be/CslW_pqxyd0
I'm sure they haven't been banned as Niantic thought they were in your car boot
Good luck. I provided similar videos regarding a spoofer in my area, and nothing was done about them either.
Or their two other accounts they also used to spoof.
Lets hope niantic can ban quick this player so he wont destroy more for legit players out there.
Concur. I've tried to initiate contact with this account a couple times after seeing suspicious activity in Lansing. No response, but he came right by where I was eating lunch, couldn't get eyes on.
So where are these, "trusted reporters?"
Hitting Ann Arbor.
Where are these trusted reporters?
We all have trouble with spoofers. Is this where we should come to resolve the issue? Should we all start posting our spoofer complaints in this general forum? If you are successful in getting this account banned as a result of posting it here, then this place seems likely to get over-run with similar posts. It won’t stop at spoofing. Everyone will think this is how to get it done.
Where are the trusted reporters?
https://youtu.be/aeTVDiSP1H4
Please direct where to post reports. Niantic "Support" does not take action based upon reports. Multiple agents raised issues and asked if "support" required more videos -- Niantic "support" appears to close tickets with a canned message irregardless of what is asked/stated/provided in the raised "support" ticket.
There isn't an avenue to actually communicate with Niantic. Zero Customer Support.
Not that it matters - should a spoofer actually be banned another account can pop right up in their place and cheat for months on end. 🤐 If the solution is to manually report GPS location spoofers I would argue the game is already broken.
“Support” is all we have. I know it doesn’t work. I’ve received the same closed tickets as you have. We all have. It’s an enormously large complaint the players have about the game company, but if Niantic was to ban your spoofer as a result of your post, then we will all start posting our spoofer and cheater reports in here. Furthermore, I assume if any Niantic employee was to post in this thread, they would tell you to make a report to “support.”
Soon™️
@RedSoloCup said they had one more issue to work out.
Trusted Reporter Update: The week of testing has gone well. There remains one outstanding issue I'm not sure will be resolved by end of day today. This means it'll likely be next week for the official announcement and public release of the program.
Many reports have been completed. I think Remy throws them into a trash can.
I don't think Remy is a person, it's a helper bot to route support tickets to the right person (a live person) on our Ops team, and they have investigated this report. Thank you.
Thank you everyone!
That account has been banned so I guess we just need to post on the forums now to get results........
Saw someone post on Reddit and get their spoofer banned, so...
I think you're right. Take *literally every other avenue* other than the support of the actual game!
I think we're learning Remy is worse than ADA
The thread on reddit got deleted by the admins twice.
Niantic does not moderate or have any control with the subreddit.
Wonderful to hear that cheating agent is banned now.