Top Ingress Prime Bugs - Redacted is now retired

slalomzslalomz ✭✭✭
edited September 2019 in App Feedback (Archive)

As of today Scanner Redacted has been turned off. Now Ingress Prime is the only Ingress. Is Prime ready? Probably not. But that's where we are.

I posted about most of the same concerns 1 month ago, here it is for reference:

For context, I play on an iPhone 8 Plus with the latest stable iOS (currently 13.1.2). I'm only looking at bugs and not feature parity. All bugs are present on Ingress Prime version 2.32.2-2101f14c.

Here they are in priority order:

1. Getting stuck on "Command Channel Open" while glyph hacking.

Despite the release notes for 2.27 claiming to have fixed this issue, it still occurs for me every day. It seemed like 2.29 might have reduced the frequency at which it occurs, but I'm often still getting stuck. It's (almost?) never on the first hack after restarting the client, but usually it takes several hacks before it starts getting stuck. Once it starts getting stuck it will almost always continue to get stuck on subsequent hacks, with the frequency of getting stuck and the duration of being stuck increasing as time goes on until the client is restarted.

Once stuck, the only way to get unstuck is to input commands or else just draw randomly every few seconds. Eventually (sometimes after 1+ minutes) the hack will proceed normally. If no further input is given after getting stuck, you will be stuck presumably until the end of time (have tested this out to several minutes).

Now for some anecdotes that should be taken with a grain of salt. When sitting in one place hacking the same few portals I usually don't seem to get stuck (though it does happen). When I don't input any commands I don't seem to get stuck as often. I often get stuck when I'm walking around interacting with many different portals in a row.

This bug alone has wasted many hours of my time over the past few months, and time is your most valuable and limited resource when playing Ingress. This bug is well deserving of the #1 spot.

2. Linking issues

When linking, the view of the destination portal is often incorrect or takes a long time to load in the links and fields around the portal you're linking to. This often makes it difficult to know if you're linking to the right portal if you aren't 100% sure.

2.29 additionally introduced two new bugs with linking:

  1. You can press the link button, the destination portal is removed from the carousel, but the link is not actually created. This has cost me probably around 100k mu in the past week due to messed up link order even though I hit the buttons in the correct order.
  2. If I'm eligible to link to two (or more) portals, linking to one of those portals often incorrectly removes a different, still-eligible portal from the carousel. This requires me to back out of the linking interface and re-enter it after every link to ensure I'm seeing all the correct destinations. This may occur when you swipe to a different key before the first link completes.

The two new linking bugs make linking on Prime very tedious and error-prone.

3. Unending speedlock when switching apps

I've found if you don't have Ingress Prime on the screen when you are traveling at highway speeds, and then you switch to Prime once you arrive at your destination, you can get speedlocked as if you just teleported from wherever you used to be to your present location. This can cause a very long period of time where you are not allowed to do any actions, even while sitting completely still.

When this occurs switching to Redacted used to allow actions, but now that workaround is no longer be possible. Sometimes restarting the Prime client seems to fix this, but sometimes it doesn't.

4. UI buttons disappearing

Sometimes buttons disappear in the inventory menu. Notably the "Manage" button for key lockers and capsules will disappear, and the "Recycle" button within the mass-recycling mode for resonators/weapons/etc will disappear. When the "Manage" button for key lockers and capsules disappears it requires an app restart to bring it back.

I can get the "Recycle" button to reliably disappear by hacking a portal, then quickly going into inventory then mass-recycle mode around the same time that the box listing everything you got from hacking is displayed. To restore the button you must exit out of the inventory menu, tap to close the hack results box, then try again. But sometimes this bug occurs even without hack results on screen. It seems the Recycle button still works even while it is invisible.

5. Interactions are no longer triggered when pressing UI elements, instead triggering when the press is released

I'm treating this change, introduced in 2.27, as a bug because it seems to be causing issues throughout the app. This has quickly become a source of frustration when using Prime since the new UI update. Since now where your finger is when you release is important when it didn't used to be, additional precision is required. Here's some examples of areas impacted by this bug:

  1. I'm constantly running into "portal out of range" messages now when attempting to hack a portal that I can just barely reach. It used to be that if you could press the hack button you were able to hack the portal. Now that's no longer the case. This is especially noticeable when swiping the hack button to glyph hack, hack-request-key, or hack-no-key.
  2. When long-pressing Fire to charge, moving your finger even very slightly cancels the action. This is especially a problem because the Fire button was changed from being a large button that was easy to press to being a tiny button that is hard to press reliably.
  3. Swiping the main button into a menu now can press buttons in that menu when you release your finger. Like when swiping into inventory, if your swipe ends on the manage button you're instantly mass-recycling without meaning to.


  • slalomzslalomz ✭✭✭

    Another month and 0 of these items have been fixed.

  • mortuusmortuus ✭✭✭✭✭

    for me still, gps drifting like crazy, app freezing every 20min, xm still hard to see.... top bugs for me thats making playing ingress not fun atm :(

  • Back button from mod deploy menu making it stuck permanently everywhere and making the game unusable until you restart it...

    Anyone else being annoyed by this?

  • GrogyanGrogyan ✭✭✭✭✭

    I should mention, getting stuck in the Command Glyph screen was an issue in Redacted as well.

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