Picture orientation on iPhone
Hi all. I’ve had two recent portal noms. bounced & when talking with others, it was mentioned there maybe a known bug that messes with picture orientation on iPhone with portal noms.
I’ve had a couple rejections where I had nice clear photos of plaques which I took pictures in landscape to show them better. The scanner shows them orientated the right way, but when Iook at the image sent with the rejection email, the picture is on it's side. Can anyone confirm this is an issue?
The worst thing is I drove over an hour away to to some of the noms. Only to have them bounced because the system is faulty. I take some pics in landscape for a better fit. Be nice if we could do this & also edit a pic for cropping & clarity.
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Did you submit in Scanner or Prime. If you did it in Scanner you may be able to grab the picture from the email response and use that as a submission photo via Prime. :) - And im sure you can provide some context in the supporting statements as to why you are using the same photo twice :)
I had another agent suggest this as well, but as the candidate is further than 25km away from me I can’t do it remotely.
Even more strange is after resubmitting one of the previously rejected candidates, I got this back again. It’s not a perfect picture, but lots better than some I’ve seen. Had another candidate from the same place approved today. Makes no sense why this got rejected. It meets criteria is nowhere near any other portals & isn’t on private property. Sucks to have my hard work put down & I don’t even know why. 😢😡
No idea about iPhones, but did a quick Google and found this. Maybe try it out next time? https://9to5mac.com/2019/04/17/check-iphone-photo-orientation/
They were good submissions, just unfortunate about the orientation thing :(
Aren't cementaries 1* candidates unless they are the type of tourist destination ones?
That looks like an history sign, which is acceptable
It isn't even just iPhones I was having orientation flipped on android using 9.0. Glad I was catching it before submitting. This bug only affects prime.
IDK, try next time taking the photo in the camera app. Then making sure the orientation is correct if not take another (sometimes auto rotate can mess with you)
The only other thing that may have caused an issue is iCloud maybe syncing over the photo.
¯\_(ツ)_/¯
OPR is a strange beast - In australia especially.
This portal came through a while ago https://intel.ingress.com/intel?ll=-27.822288,153.045254&z=15 there is also one next to it with the same UI
I 1*'d it due to well the ANDROID UI - somehow still joined the Pole Farms. the submitter has claimed they have submitted a replacement photo.
For those whom may read this - the QLD pole farms are a thing due to one of our major city councils (located close to the state capital) deciding that every POLE needs a mural painted on it. and when i say EVERY POLE - EVERY POLE.
This is an info plaque near the cemetery & it's in an old gold mining town as well. It should be 5 stars. I resubmitted it with a new picture & it still got rejected. Some reviewers don’t read the OPR guide it seems.
Thanks for the tip. I resubmitted with a correctly orientated picture & it still didn’t get through. It makes no sense as it’s an info plaque outside the cemetery & the place is all full of history including the cemetery as you know. ☹️🤷🏼♂️
I believe I saw this was recently and shot it a 5* because its a info plaque.
I believe I saw this one recently and gave it a nice 5* for being an educational plaque.
I've seen submissions literally linking to the relevant FAQ/criteria/AMA answers to get their portals approved. Thank goodness for the extra space to write at the end of a submission. Not everyone reads the FAQ as it's not part of joining OPR, and rarer still are people who care enough to join the community and read the AMAs.
Just as an update. Has anyone noticed the scanner is putting portrait pics now on there side while in nomination screen? I’ve had it happening since the latest Prime update. My work around is to just take pics with camera & add them into the scanner manually. I haven’t tried to submit with one left sideways as I don’t want to waste a nomination.
@RedSoloCup @NianticBrian
I still can’t seem to send any photos via the scanner reporting system either. I click on the photo button & after selecting the pic, I see no submit button or anything. Just the selected image on the screen. Can you please forward the above to the team. Thanks!