Recent wave of bans - too many false positives, or legitimate actions by Niantic?
We found 4 ENL accounts in our area banned. All new agents. I don't really know them at all, and obviously they would not be reporting their problems to our community, but we have no significant reports of problems with their play, and are not aware of anyone who from our side who reported them for anything. From some second hand info relayed to me, at least one of the agents is completely unaware of what actions they may have done which violated the four broad categories from the email they received:
- Unofficial software
- Location falsification
- Selling accounts
- Multiple accounts
So are are these ban actions by NIA to be considered reliable? So if the players claim they are innocent, are we to assume they are lying when they claim they don't know why they got the ban? If these players actually want to keep playing and start new accounts that we know about, are we supposed to report them and keep them out of Ingress forever? Or if they are unreliable, should we be accepting these players back into the game?
I know that if it happened on the RES side, we would typically have more insight into their integrity, play and location and meetup activities IRL and we would likely support them if there is no reason to believe their play is suspicious.
I understand for various reasons Niantic does not comment on specific cases, but has there been any official statement from Niantic on this general wave of bans and whether there are potential problems with it?