Evil Street Sweepers
I love the game of Ingress but I am getting to a point where your inconsistency and lack of support drives me bonkers. Your most recent (current) mistake is that someone turned the street sweeper back on (after everyone checked that it was off) and many agents myself included lost gear that was dead dropped to help restock agents coming home from anomalies. When you first implemented this "feature" of 20-30 min decay times for dropped gear during an Anomaly weekend I didn't like it but I went with it as at least you were being consistent. Then someone accidentally turned it on a week or 2 before an anomaly by mistake and many agents lost gear intended for anomalies. The act of the street sweeper was less the factor that pissed me off and the straw that broke the camel's back was the support ticket person who stated that gear shouldn't be droppoed when there is no one to Immediately pick it up....im sorry I thought this was a strategic game should we not utilize avaialable strategies? That was the day I swore off buying Niantic gear such as frackers and swag and supporter packs. Now it's happening again!
Please tell me 3 things:
1) When will you fix the street sweeper so we can actually take advantage of your hack benefits?
2) What if anything do you plan to do to set this right to your community of agents?
3) What is it going to take for you to respect and respond to your player base as more than monkeys for your test platform?