Same issue here. my epoch medal did not update
ok seems a few have this bug for some reason
Habe das gleiche Problem.
I am on hack streak 31 but still have not received the medal for 30.
Still stuck on Silver. Reached streak of 9 this morning. Still no change.
@NianticVK When I try to report a problem through in-app support, I just get a blank page.
However, if you look up all the cases reporting this issue, and the comments on these, you will realise that this seems to be a general problem with this badge for some time now.
Could you please just take a proper look at this? There are several of us missing out on a level-up because of this issue.
Torbjørn aka solhell
Hi Agents, the team is aware of this issue and it looking into why it's not unlocking (this thread is listed as Investigating). I can see from your screenshots (and looking at your accounts internally) that it is clearly still tracking your streaks, for some reason it's just not unlocking! Frustrating, I know! As soon as we know more, we will share.
I'm seeing the same thing, but for 30 streaks and being stuck on gold.
Agent name: rocketboom
Not to add some pressure, but Sunday June the 12th, the first onyx Epoch medals should start popping and if it's not yet fixed, it's going to be a spam party at Niantic.
I was just about to post the same thing🙂
Same issue here @NianticThia
I got the platinum but the medal isn't unlocked...
Same here -- my Epoch is at 31 and I don't have my platinum yet.
Other badges *have* updated properly in the meantime.
I have same proble here
Same issue here. 5 streaks and still no silver medal.
So yeah. Can you fix it please? Ty
Niantic is aware and working on a fix:
I hope they sort it out this week as the max Epoch agents should be getting onyx on Sunday 😂
Just wanted to chime in and say same issue, the epoch medal displays 8 bjt it also is still silver and the gold is locked behind an 8.
very frustrating because this is the only thing standing between me and level 12. I was looking forward to the rest of the wayfarer privileges unlocking for me, so that is not nothing! (Onyx recon represent)
I'm still dealing with this bug, I did open an in-app ticket which was replied by: "just wait your data to be in sync".
Well, I did wait for two more streaks-weeks and still no medal granted.
Right now I'm close to get level 12 but I cant since I got some gold medals missing (which I shouldl have becuase of this bug).
Niantic just did nothing first, then they ignored me and now they do still nothing.
Did anobody get this thing solved/fixed?
It looks like global issue. Will be fun next week when onyxes should appear but they won't. Few local agents who started recently have no updates. E.g. 7 epoch = still bronze.
Same issue with epoch update from silver to gold. Not letting me upload screenshot either (saying "I have to be around a little longer before I can post links"), but I have one if needed.
Pretty please fix this issue before Sunday!