@NianticVK When I try to report a problem through in-app support, I just get a blank page.
However, if you look up all the cases reporting this issue, and the comments on these, you will realise that this seems to be a general problem with this badge for some time now.
Could you please just take a proper look at this? There are several of us missing out on a level-up because of this issue.
Hi Agents, the team is aware of this issue and it looking into why it's not unlocking (this thread is listed as Investigating). I can see from your screenshots (and looking at your accounts internally) that it is clearly still tracking your streaks, for some reason it's just not unlocking! Frustrating, I know! As soon as we know more, we will share.
Not to add some pressure, but Sunday June the 12th, the first onyx Epoch medals should start popping and if it's not yet fixed, it's going to be a spam party at Niantic.
Just wanted to chime in and say same issue, the epoch medal displays 8 bjt it also is still silver and the gold is locked behind an 8.
very frustrating because this is the only thing standing between me and level 12. I was looking forward to the rest of the wayfarer privileges unlocking for me, so that is not nothing! (Onyx recon represent)
It looks like global issue. Will be fun next week when onyxes should appear but they won't. Few local agents who started recently have no updates. E.g. 7 epoch = still bronze.
Same issue with epoch update from silver to gold. Not letting me upload screenshot either (saying "I have to be around a little longer before I can post links"), but I have one if needed.
Comments
8>9?
Same issue here. my epoch medal did not update
ok seems a few have this bug for some reason
Habe das gleiche Problem.
I am on hack streak 31 but still have not received the medal for 30.
Still stuck on Silver. Reached streak of 9 this morning. Still no change.
@NianticVK When I try to report a problem through in-app support, I just get a blank page.
However, if you look up all the cases reporting this issue, and the comments on these, you will realise that this seems to be a general problem with this badge for some time now.
Could you please just take a proper look at this? There are several of us missing out on a level-up because of this issue.
Best regards
Torbjørn aka solhell
Same
me too
Hi Agents, the team is aware of this issue and it looking into why it's not unlocking (this thread is listed as Investigating). I can see from your screenshots (and looking at your accounts internally) that it is clearly still tracking your streaks, for some reason it's just not unlocking! Frustrating, I know! As soon as we know more, we will share.
I'm seeing the same thing, but for 30 streaks and being stuck on gold.
Agent name: rocketboom
Not to add some pressure, but Sunday June the 12th, the first onyx Epoch medals should start popping and if it's not yet fixed, it's going to be a spam party at Niantic.
I was just about to post the same thing🙂
Same issue,
Same issue here @NianticThia
I got the platinum but the medal isn't unlocked...
Same here -- my Epoch is at 31 and I don't have my platinum yet.
Other badges *have* updated properly in the meantime.
I have same proble here
Same issue here. 5 streaks and still no silver medal.
So yeah. Can you fix it please? Ty
Duplicate of:
Niantic is aware and working on a fix:
I hope they sort it out this week as the max Epoch agents should be getting onyx on Sunday 😂
Just wanted to chime in and say same issue, the epoch medal displays 8 bjt it also is still silver and the gold is locked behind an 8.
very frustrating because this is the only thing standing between me and level 12. I was looking forward to the rest of the wayfarer privileges unlocking for me, so that is not nothing! (Onyx recon represent)
Hello all,
I'm still dealing with this bug, I did open an in-app ticket which was replied by: "just wait your data to be in sync".
Well, I did wait for two more streaks-weeks and still no medal granted.
Right now I'm close to get level 12 but I cant since I got some gold medals missing (which I shouldl have becuase of this bug).
Niantic just did nothing first, then they ignored me and now they do still nothing.
Did anobody get this thing solved/fixed?
It looks like global issue. Will be fun next week when onyxes should appear but they won't. Few local agents who started recently have no updates. E.g. 7 epoch = still bronze.
Same issue with epoch update from silver to gold. Not letting me upload screenshot either (saying "I have to be around a little longer before I can post links"), but I have one if needed.
Pretty please fix this issue before Sunday!