Epoch medal not updating
edited June 2022 in Report a Bug
My epoch medal is not updating. I'm on my 8th hack streak which means I should be getting a gold badge but instead it's stuck on 8th with no medal updation
I've already refreshed my game several times.
Post edited by NianticThia on
This discussion has been closed.
me either,fix it plz
Did you complete this hackstreak or are you working your way to day 7 on what WILL be your eighth. You won't get the badge until the 8th streak is completed and it shows 8 in your All Time stats.
My “Completed Hackstreaks” is 8,but Epoch 🏅 not updating😔
8th ? epoch goes only to 7 as its 7 days on a week then it starts over from day 1 just like in pogo. but if u are not getting a streak after 7th hack of the day then there is a problem u need create a ticket and send in to niantic to investigate.
8 completed 7 days hackstreaks.
Hi, I just did complete "epoch" gold medal requisites (8 streaks) but the gold is not granted. It keeps silver even when gold should be granted.
I did try to login/logout, restart app and smartphone... it keeps not working.
I'm adding supporting images from my agent profile to demostrate.
My email is [REDACTED]
Agent name NeoTheRack
For some reason I cannot post images because this message:
"You have to be around for a little while longer before you can post links.
It's not a link, it's a photo but I cannot post anyway.
Whatever, my streak is 8 but my medal kept silver instead of gold.
I’ve got the Epoch bug as well. When I click on the badge it shows “8”, but it’s still silver. I’ve restarted several times, uninstalled and reinstalled. Thank you for help!!
Fix it plz 🙏
Thanks for reaching out, Agents! If you haven't already, please submit a ticket via in-app support. We'll take it from there.
When raising a ticket in app, please select 'Questions about Scanner or Intel Map' as that will prevent you being looped back to the forum
So everyone who ticked a badge this week needs to contact support??? - I wonder if you could compare everyone's epoch count to awarded medals,,,
problem not resolved :-(
I'm having the same issue. My epoch count stays at 8, two hackstreaks of 7 in a row now. Please fix!
Hello, i reached 8 hackstreaks on epoch and the gold medal was not awarded.
Samsung galaxy flip 3
That's probably because it's not a stat that needs updating, you confused the poor support....
I recently completed my 8th 7-day hack streak, but for some reason I haven't got my gold badge for this, which I need to level up.
See screenshot for confirmation.
@NianticBrian Are you aware of this bug if it is one ??? Or does it need to be 9 streaks to trigger The 8 streaks these days,as you can see the Wonderful In-App Support do a wonderfully useless service after being sent there by @NianticVK
I have completed the requirement for bronze epoch badge (i.e. two epochs) yesterday. But the badge wasn't updated until today.
P/s: The system restricted me from upload images because I was new. Will upload the screenshot once I have given the access.
I have using an Andriod 12 Google Pixel 4a phone. My Ingress Prime version is 2.92.1.
Forum really needs away to see whats already been written......
I finished my 4th hack streak almost 10 hours ago at this point and my badge is still bronze despite the number being eligible for silver.
No wonder people say the forums are useless......
People cant even see existing issues...
Actually I would like to know why I'm going to the 9th week of the epoch medal and I only have the silver!
There's fifty pages of bug reports, many of which don't have any reaction from Niantic, aren't categorized properly (stay in New Report) and aren't being looked at. We don't have a "known issues" page which we were told we would have, so that we could quickly go through before posting, as well. My job to report stuff, not to search forums for half an hour before that. Niantic's job is to deduplicate, etc, it's being paid for that. Even non-profit open source projects handle issues MUCH better than our "beloved" company. I'm just making as much effort to posting as Niantic makes to reading and responding.
Not 8th day.. 8th hackstreak which will become 9 tomorrow.