"Kinetic Capsule ready" message shown but cannot claim because Capsule shows "7.4 /8km"

HopeaKotkaHopeaKotka ✭✭✭✭

  1. Activity log shows: "Your 8 km Kinetic Capsule is now ready"
  2. Go to Kinetic Capsule
  3. Kinetic Capsule shows "7.4 /8km" and therefore cannot claim.
  4. Restart Ingress
  5. Kinetic Capsule show now correctly "8/8km" and claim was ok.


Samsung S10+
Android 12
26 votes

New Report · Last Updated


  • DcklnDckln ✭✭

    Same problem here. 3 times in a row now.

  • Jo0LzJo0Lz ✭✭✭✭✭

    Had same issue and others report it as well.

  • Same issue has happened already 4 or 5 times. Need to restart before kinetic will update the distance walked.

  • kidobarrettkidobarrett ✭✭✭

    I have had the same thing happen to me. I have also heard of similar bugs from other agents around me.

    There seems to be a fundamental synchronization delay problem.

  • mortuusmortuus ✭✭✭✭✭
    edited May 2022

    happens me aswell. a restart fixes it

  • Jo0LzJo0Lz ✭✭✭✭✭

    There seems to be a fundamental synchronization delay problem.

    yeah it’s a trend. Notifications same thing, unfortunately.

  • I've been having this since 2.92 as well. Get a notification in the phone, open the app, see an Alert for the capsule, have to walk 400m more before it ticks over.

  • KhatreKhatre ✭✭✭✭✭

    each caps has this bug now. quite boring

  • BlaumutBlaumut ✭✭✭✭
    edited May 2022

    Android device

    Ingress Version 2.92

    Kinetic Capsule blocked at 7.X km /8 km

  • I have the same issue for the past 2 months. I get a scanner notification that my kinetic capsule is ready. However when I take the time to check it is exactly 0.2 km short of being ready. Very annoying.

  • AgentX1976AgentX1976 ✭✭✭

    Same here. Happened a few times

  • ArrayQueueArrayQueue ✭✭✭

    Repeatedly happens. Notification says one thing, message in chat "space" says the same thing, capsule says no.

    Restart scanner works.

    Only slightly tedious.

    Sightly tedious


  • HopeaKotkaHopeaKotka ✭✭✭✭

    Yesterday and today noticed that the Ingress restart does not "fix" this any more: Message in chat says "Kinetic Capsule ready" but even after two restarts Kinetic Capsule still showed less than 8km. Needed to walk more to get Kinetic capsule ready.

    Samsung S10+
    Android 12
  • It happened with me the capsule still 6 km and get notified...

  • HopeaKotkaHopeaKotka ✭✭✭✭

    This seems to be fixed ok. Haven't seen the problem after updating to 2.97.1.

    I remember that this even worked correctly 1-2 days before I updated Ingress client to version 2.97.1, so this seems to have been a server side fix and not a fix in Client code.

    "Ingress 2.97.1 Release Notes

    Bug Fixes

    Fixed an issue where Kinetic Capsule notifications and alerts were sent before Kinetic Capsule Program output could be claimed."

    Samsung S10+
    Android 12
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