Duplicate Key Locker/No Access - pls reopen ticket
JNJ201
✭✭
in Report a Bug
I previously reported that my red locker showed twice--once with 1 key and once with 97 when lockers were closed, but no keys showing when locker open. I had access to 97 keys yesterday but the phantom locker was still showing. Today I tried to load keys into what I thought was the active locker, which had 37 keys in it. However, I got an error message as keys were loading--and have no access to the 37 keys that were there. (Locker shows 37 keys when closed but only 2 newly loaded keys when open.)Please reopen ticket--problem is not permanently solved.
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Sorry to hear about that, @JNJ201! Could you please share the Key Locker ID? So that I can share it with the team to look into it.
I am having the same issue. Key Locker ID: 14E7D5CA. Thanks
Thanks for sharing, @Rednarya! I've shared this with the team to look into it. I'll get back when I get more info.
The key locker is 80B78C03. It is now simultaneously showing 12 and 67 keys. I loaded 67 low-worth keys into one this morning and could see all of them. I went to add 12 this afternoon, and they loaded into the "evil twin" locker. On the main screen, one shows 12/100 and the other 67/100. But when I open to "Manage, they both show 12. I already lost 97 keys in this, now another 67 lost. Particularly aggravating bug since I paid for this locker.
I have the same issue, except I do not have access to my keys
@JNJ201 This should be resolved now. Please check and let us know if this happens again.
@Rednarya This should be resolved now. Please check and confirm.
Yes, the problem was fixed. Thanks!
However, the same key locker has the same problem again (ID: 14E7D5CA).
I also have a duplicated blue key locker. Number F440DFF8. Could you fix it? :'-(
Key locker ID 14E7D5CA has been fixed. Thanks!
Thanks for confirming! :)