I have a duplicate key locker in my inventory, the red one, number 48C2F3C5, I have emptied both lockers. I first noticed the issue 3/31/22. Ingress ver 2.90.1-8c23d442, Samsung Galaxy S21, Android 12
Thanks for reaching out, @sockdolager! I've shared this with the team to look into it. I'll get back to you when I get an update on this. Appreciate your understanding!
Yesterday. My keylocker split, resulting in two keylockers with the same ID(EEC8A346) too.
(Normally there should be a maximum of 6, but it shows 7.) I am too scared to insert my key into the locker, so I would like this phenomenon to be corrected.
Because of this error, I can't hack and participate in the link events you guys organize.
The problem of duplicate key capsules had been happening frequently for a week, but was remedied after restarting the game. However, after the duplication on 31/3/2022, it never returned to normal no matter what I did. Please address this issue as soon as possible.
Comments
Thanks for reaching out, @sockdolager! I've shared this with the team to look into it. I'll get back to you when I get an update on this. Appreciate your understanding!
Hi same issue here with my black locker. ID of locker: F947111A
Yesterday. My keylocker split, resulting in two keylockers with the same ID(EEC8A346) too.
(Normally there should be a maximum of 6, but it shows 7.) I am too scared to insert my key into the locker, so I would like this phenomenon to be corrected.
Because of this error, I can't hack and participate in the link events you guys organize.
The problem of duplicate key capsules had been happening frequently for a week, but was remedied after restarting the game. However, after the duplication on 31/3/2022, it never returned to normal no matter what I did. Please address this issue as soon as possible.
I have the same issue with my red keylocker, number 75DB0D96. Please remove the empty duplicate one so that I can manage the original.
Any update on the duplicate key locker issue? @NianticVK
@SysCop The duplicate should be gone now. Please check.
@SmallLeague The duplicate should be gone now. Please check.
@bachicon The duplicate should be gone now. Please check.
Looks like it was resolved, thanks.