Strange red symbol as a portal scan preview
in Report a Bug
It works like in 90% of situations but sometimes after scanning I'm getting a weird red hieroglyphics instead of preview.
And obviously it doesn't upload that scan
Phone: Xiaomi Mi 10T Pro
IIRC that's a placeholder for a failed scan, which tracks with 0/0 frames.
Is the scan tool not complaining about insufficient scan quality?
Thanks for sharing, @AkceptorUA! To take a closer look into this, please reach out to us via in-app support along with a screenshot of the issue. We'll take it from there.
Can't see your picture, but is it replacing the image with skewed red text on a black background? Like this one posted back in December 2020
Yep, it says Frame 0/0 but scanning was completed and all those hexes appeared
@NianticVK Attached a picture above.Tried to reach out via in-game support but it sends me here :)
This is a failed scan with 0 frames. I got that while was trying to enable scanning on unsupported devices(eg Redmi 4x) in deep deep past on some roms. Does this happen on Your stock ROM with latest ARCore services? If Yes this is definitely a bug.
Please choose an option other than Report a bug and you should be able to start a conversation with one of our agents.