I restart the game 10/12 times in last 2 hours and still with the same message:
Getting the same thing...I have closed the scanner, cleared cache, cleared data, rebooted phone, uninstalled/reinstalled. Nothing has worked.
Did you submit a support ticket?
Thanks for reaching out, @RyuuNoKokoro! Please submit a ticket via in-app support or via the link that @Perringaiden shared in the below comment. One of our agents will look into this for you.