@NianticVK I have the same problem and tried to open a ticket via in-app support, but that feature is broken. When I described the problem, it told me to open a bug. When I entered "Skip" to activate Remy and submit a ticket, it said "Something went wrong. Reconnecting..." It's been hanging ever since.
@NianticVK Also, none of the options that Remy provides match the problem of a missing key locker, so it recommends reporting it as a bug, which is why I am posting here.
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Thanks for reaching out, @josie38! Please submit a ticket via in-app support. We'll take a closer look into this.
@NianticVK I have the same problem and tried to open a ticket via in-app support, but that feature is broken. When I described the problem, it told me to open a bug. When I entered "Skip" to activate Remy and submit a ticket, it said "Something went wrong. Reconnecting..." It's been hanging ever since.
@NianticVK Also, none of the options that Remy provides match the problem of a missing key locker, so it recommends reporting it as a bug, which is why I am posting here.