C.O.R.E suscription and (fast track) cheaters reports efficiency
A new year has just started and it's an ideal opportunity to review a year of Ingress playing with its good sides but unfortunately also its bad sides. And what is worse in this game than cheaters?
My review of the 2021 year with Ingress support (and 8 months of subscription) gives me the feeling of having wasted my time writing to a bot that does not take into account at all what is reported to it. So 1 year of useless report!
Cheaters ruin the game in many areas with a very very low rate of ban. I know that spoofing is taken seriously by Niantic but the efficiency of the fight against spoofing is a recurrent source of dissatisfaction as we can often read it on this forum.
When the C.O.R.E subscription was released in February 2021 it was written here http://bit.ly/IngressCORE
As C.O.R.E. subscribers, Agents will be taking an active role in helping support Ingress. Currently a work in progress, subscribers will soon have access to Fast Track of spoofing-related escalations via Ingress Settings > Help Center > Go > Contact Us."
The opportunity to have reports of inappropriate gameplay reports better and quickly addressed was important to many of us in addition to the other benefits that this subscription offers (inventory, keys on maps, ...).
But nearly a year latter C.O.R.E subscription release, C.O.R.E subscribers have not noticed any improvement in the fight against cheating.
Thus, some of us have stopped their C.O.R.E subscription due to the fact that we are fed up with the lack of punishment for cheaters. Why to continue to pay if promises are not kept?
In a French group a poll was conducted with this question: "Did you have stopped your C.O.R.E. subscription due to the feeling of the inefficiency of the support to fight cheaters ?"
Results: 46 agents responded
15% stopped C.O.R.E subscription
9% stopped Ingress
37% are fully satisfied with their C.O.R.E subscription.
39% are not fully satisfied but continued their subscription mainly because of the 500 extra places offered in the inventory.
So can we expect better consideration of our reports of cheaters in 2022? Can C.O.R.E subscribers (but also all agents) finally benefit of an efficient access to Fast Track of spoofing-related escalations?
I hope that the review of the year 2022 will be more enthusiastic.