Duplicate blue key lockers and bug in browsing inventory
edited January 2022 in Report a Bug
I have a duplicate blue key locker, one with some keys and another with 0 keys. getting keys from this locker is difficult, I have to try many times. And I have another bug, once I browse keys that are outside key lockers, I cannot browse any more my inventory, it only shows the keys, I have to restart the app in order to browse my inventory.
Post edited by NianticThia on
This discussion has been closed.
did u report this to support ?
how to report please?
in-app support direct me to this forum.
Is there others experimenting the same issue? I am on Android.
And type skip at beggining
Welcome to the club. I now know of 3 agents - all with duplicated blue key locker.
In the same bug…
I have a duplicate white key locker.
I have also a white duplicate key locker. Tried to submit the bug report ingame and I was directed to this forum.
I see other agents with the same problem but still didn't see any reply or action from niantic.
What can we do to solve this bug? I simply can't use that keykocker, which I've paid to use
@Tsu36963 @DeepDreaming @PTavares76 - your accounts should be fixed now. Please check.
Thank you, mine is fine now
@bobdobbz I reported this via the in-game support on 11th December, and I still have a duplicate green key locker!
@JudyB The duplicated has been removed, so it took a while to resolve.
Thank you, the duplicate has gone now
Hey @bobdobbz, can you please also Help me?
I have the same Problem with the green locker since 15. Dec.
Do you need more Infos?
Also reported a duplicate key locker via the in game support about ten days ago with no response since an initial "please reinstall", "done but still have a duplicate", "Oh, we'll investigate further" exchange.
Grey key locker ID 660F7678, currently titled "5: North". Both instances currently empty.
@p4di @Vulch your accounts should be fixed now!
@NianticThia Thank you! This is a nice Christmas gift!
Thank you very much!
Hi have the same issue. Duplicate black key locker id=79AFDFE0
now both empty. @bobdobbz could you help please ?
I have the same issue with my blue locker.
Please Help to remove it. Thnx
@BirdyBig Please try now.