[resolved] duplicated key locker
edited December 2021 in Report a Bug
[thia edit: until the forums are fixed and we can update the status of the reports, I'm doing it the old fashioned way, ninja-editing the subjects]
- unloaded blue keylocker (100 keys)
- done some recharges
- starting reload of this 100 keys to the blue keylocker
- see big latency, after that: 2 blue keylockers with same id, one with 100 keys and duplicated 63 keys in inventory.
Unloaded the keys now and try to delete the duplicates. Inventory is full now, i have to delete other stuff until i can use the locker safely again. otherwise i cannot hack
Post edited by NianticThia on
This discussion has been closed.
Do you think that a short interim message is possible, so I know, someone with competence has read that there is a need for action by NIAS Team?
No - all you will get is, file ticket in app support..
Still having two blue key lockers:
What does it need to solve the error?
Can't work with this. Last time I put keys in I can't get them out. 2 weeks later this worked one time.
Last answer from Support:
"We see that your request is under investigation. We will keep you notified with any updated in due time."
I have the same problem, for a week my green keylocker is double. The support said I should empty the keylocker and tell them the capsule ID.
I did that, since then nothing has happened and I no longer get a response to my ticket.
Ma Ticket No.: #15688137
I have a duplicate white key locker…
Today I got a answer to my support-ticket. They want me to empty the locker and send the capsule-id --> Done --> "we escalated to our team...."
Deja vu - had exactly all that three weeks ago.
So your keylocker(s) is empty. Now tap on it, tap on the 'rename' sign and note the locker-id.
@Cassiopeia42 I have updated your account; please let me know if this is resolved for you now.
@p4di @Tsu63936 your should be fixed as well per the the thread.
I have the same issue with key locker 79AFDFE0 what should I do please ?
@Gadgetofan please see if things are working for you now.
Yes thanks it works now !