Kinetic capsule not tracking distance despite trekker ticking up 17 miles.
I am on Android 11 ona Samsung Galaxy S10E.
I am running Ingress 2-84-1.
My Kinetic Capsule ID is D923A7EE.
Help!
Thanks for reach reaching out, @Ridgrid! I've shared this with the team to look into it. I'll circle back when I get an update.
Same issue with my kinetic capsule. Am using lenovo vibe. Kindly resolve the issue
Regards
Bluel3o
My Capsule I'd 995CD15C
Stop shaking your phone and walk for real for a change.
I know what am doing @Billeas. How can you assume that am shaking phone instead of walking. Stop commenting. Am here to get solution
@ Niantic team please look into the issue.
Hi @Ridgrid Hi @Bluel3o - I poked your Kinetic Capsules - can you please let @NianticVK or I know if they are now working?
Yes. My Kinetic is now working! TY TY TY!!!
I know it's a long-shot, but...any chance my stats could be updated for the 42.8km (5 kinetic capsules) I hiked since it stopped working? I don't even want the gear...just the kinetic capsules completed stat.
TY again!
Unfortunately I can't help with that @Ridgrid :(
Thanks a lot...its working.
Comments
Thanks for reach reaching out, @Ridgrid! I've shared this with the team to look into it. I'll circle back when I get an update.
Same issue with my kinetic capsule. Am using lenovo vibe. Kindly resolve the issue
Regards
Bluel3o
My Capsule I'd 995CD15C
Stop shaking your phone and walk for real for a change.
I know what am doing @Billeas. How can you assume that am shaking phone instead of walking. Stop commenting. Am here to get solution
@ Niantic team please look into the issue.
Hi @Ridgrid Hi @Bluel3o - I poked your Kinetic Capsules - can you please let @NianticVK or I know if they are now working?
Yes. My Kinetic is now working! TY TY TY!!!
I know it's a long-shot, but...any chance my stats could be updated for the 42.8km (5 kinetic capsules) I hiked since it stopped working? I don't even want the gear...just the kinetic capsules completed stat.
TY again!
Unfortunately I can't help with that @Ridgrid :(
Thanks a lot...its working.