So, my one-time use code with my toast pillows showed no items gained when used in the store, then on the second attempt it shows fully redeemed.....
Anyone else? Another broken/failed Niantic product?
Another Agent on Reddit has the same problem and didn't get their Toast Beacons. Seems like this batch of Toast has had their passcode not activated correctly?
if you gained your items and it just did not show in the box, it´s just bug, something similiar happened to me using intel. If you used passcode and it just did not give any items, I would suggest contacting support via https://ingress.com/support or using yours scanner.
Sorry to hear about that, @KonnTower! Please submit a ticket via In-app support. One of our agents will look into this for you.
@NianticVK support ticket was created, support team literally did nothing except say "you already redeemed this"....
What the F....
Ingress themed item only gives Pokemon Go items apparently. Talk about being second class citizens... Third class even.
Well, have you tried reedeming the code in Pokemon GO? 😉/s
I'm stunned at how the support sometimes just takes a look at maaaaybe three words and just tries to construct their answer around that.
either that, or someone at niantic screwed up hard and it really is a pgo code lol
Support tickets are tagged with India timezones. It's all farmed out. They barely understand our requests.
I couldn’t redeem it neither on Ingress and Pokémon GO 🤷🏼♀️
this should be an easy fix to check if the code really has been redeemed by someone before or not even if it says it has been..
I'm not touching my second code unless Niantic gives me the beacons for the first one lol
I may be thinking of something else but when the toast plushes first shipped weren’t we told to redeem the codes via Intel Map exclusively?
I don't think so. At the very least, the other toast codes also worked in the scanner, so even if they said so, the problem should have been fixed.
Well, at least Support didn't tell me yet that the code is lost 🙈
psst, if thia or someone from Niantic reading this wants to look at ticket #15041629, i'd appreciate that ;)
@InvestigateXM I don't think Niantic is coming back to this thread. Nianticvk just did the show up and make it look like you care post. Can't believe they're just gonna drop this like they dropped responses about the 2020 nl1331 badge.
Probably dumping core in the next 6 months. We'll see.
Where did y'all get toast codes? I want some pointless toast codes, lol.
When you bought a toast plushie, it comes with a passcode for 10x Toast Beacons. Normally, they work fine and dandy, but when Niantic brought the plushies back "for the last time" for a week, the passcodes on these plushies were/are empty, for some reason.
Hey everyone, before you rush out to buy more Niantic plushies, please consider these are made with polyester. Polyester does not biodegrade. It breaks down into nano fibres which last up to 200 years in the environment. They are also very difficult to recycle. Polyester is a major polluting plastic.
That's pretty much insane. Codes from another game? Maybe our helpful cgm @NianticThia will jump in to help out agents who spent money on this?
Hi everyone -
I have been tracking this and am trying to dig through the "is it or isn't it supposed to give things" - I don't have an ETA on resolution but it is something that's been flagged and I'll post as soon as I have an answer.
Awesome, thank you! I have a second Toast code that I haven't redeemed yet, but which I assume is also empty. If you want, I can send it to you in case it helps with the investigation.
What may be confusing the issue for the techies, there are TWO separate and independent codes involved:
That second code, being attached to an Ingress-specific item, it would be terribly sad if it was not relevant to Ingress.
*I was emailed three times total, with three different codes -- only one of which was redeemable. Redeeming the one immediately invalidated the other two.
Yeah, I never got an emailed code. The codes on the plushies were the ones that failed and supposedly are for pogo.
Imagine what would happen if a Pikachu limited edition plush was sold and they told pogo people "sorry go redeem this in Ingress"... Oof.
An update - thank you all who flagged this and your patience as I worked through narrowing it down and working with the right folks to identify/resolve.
Toast hang tag passcodes should now work.
If you still have have your toast hang tag and code, it should be redeemable now for 10 Toast beacons - even if you tried previously.
If you no longer have your hang tag or it still is not working, please fill out this form: https://forms.gle/f32Rh9caX5BBd3Y36
Thank you! Worked for me.
Code that I used just now said it was "Invalid Passcode"
May I DM you?
Oh wait - it's you ;) I'll send you a note on TG.
LMAO, yeah its just me! 😝