Your experience with the Niantic Reset Program - A call for testimonials
We would like to put out a request to everyone who has worked with the reset program to restore spoofed portals/links/fields, so that we may highlight to Niantic the value this program provides, as well as the frustrations experienced with the program in its current state. We are pushing to have improvements prioritised, but in order to do so, we need you guys to chip in and show Niantic that it is worth doing.
So tell us of your experience, and include, if possible:
- Which method you used to request the reset (Support ticket, fast-track form, contact VG, etc),
- What you requested for restore/removal? You can generalise here or be specific.
- How often you've had to request resets? Was it a once-off event or do you require resets more often?
- How soon were those resets processed and was everything restored as requested? If not, please add why not.
- How did the spoofing and the restore impact you? Either personally, or your community?
Please be honest but respectful in your criticism. Suggest improvements.
We look forward to hearing from all of you, and thank you for participating.
-- The Alliance of the Prime Vanguards