Kinetic Capsule is not working
This past Sunday the KC stop working after 2 KC completion.
I have submitted a request via the in-app support. I was told that a NIA team member was going to do a reset. However, the in-app support remains unresponsive for 48 hours!!!
Shouldn't this be easy 'simple' fix. Furthermore, we're underway with the Optima Challenges, a quick reset would be very helpfull. Not much time left!!
In the mean time, I have walked 36 km without KC completions and zero Optima Challenges completion. Can these 36 km be transfer into 18x Optima completion?!
Apparently, this known issue
Device: iPhone 11 Pro
Current OS: 14.7.1
Kinetic Capsule ID: 1BCF6128