Gmail login fails
I have been dealing with this since Prime launched. My Gmail account is not picking up the correct Ingress account, an L13 ENL. When I switched to Prime, it wouldn't work and I inadvertently created a new account. The original account is still there, I have a portal key for a portal I submitted. I can view the account. I have been asking for literally years for Niantic to fix it so I can access my original account. Tickets : [12717744] [403100] [#750616]
They just close the ticket once it gets old and I still cannot access my original account. This may be caused by a full stop in my email address which Ingress doesn't "see". I've seen others with this problem get it resolved, why not me?
Android latest, and previous versions
I have uninstalled, reinstalled about oooh, 60 times (not exaggerated, when did Prime launch? That long)
Comments
@NianticThia can u have a look at this issue ?
Got another ticket and I'm back in the "please reinstall and log in" script. Which, if nothing is changed, is never going to work! Re: [14256357]
Hi @MBGhost - I'm sorry you experienced difficulty getting into your account. Thank you for the ticket numbers for reference!
Would you be able to confirm whether you are able to log in and access your account now?
OH MY GOD YOU'VE DONE IT
I literally cannot believe it. I am pretty much in tears right now. It's BACK. All my missions!
I wish I'd known about this forum 3 years ago but here we are!
Ok now I need to figure out how to play this weird new version...
Thia if you are ever in the UK (I guess you're in the USA) then I owe you lunch.
Much love from Cheshire, UK
MIDNIGHTBLUES77 xxx
So, can You look into my problem? tickets #12421436 #13419292 and a lot of emails. :-/
Any chance of the year 8 badge?!