[Request] Add a public bug tracker
The current bug report section is a mess with so many duplicated, outdated threads or issues that don't have an updated tag. It works in its own way, so I'm not asking for it to be replaced.
My suggestion is to add a public bug tracker similar to this one, so players can see at one glance (at least on pc) the current issues acknowledged by the Ingress team (or the most spread or important ones), what is being worked on, what is recently fixed, what the new fixes will be and so on.
What I also like is that they also include workarounds to help players until they fix the issue, something that here is done by comments from other agents in long bug threads. Many people don't have access to the workarounds info because of lack of time to read all the forum or language barriers to do so, while translating a few lines will be easier for them (although we have good info channels in Telegram that usually inform the rest of the agents, but I think this should be something done by Niantic themselves).
You could also add links to redirect people to the forum threads where the bugs are being taken care of or where people should go to state that they are having the same issue, so that all kinetic capsules that are not working can be easily found by @NianticBrian and the team fixing issues, for example.
Note that in Read First they also state that sections are subject to be moved around, so it would also be a good way to just inform us visually what fixes could we expect to be done Soon (TM), what was being worked on but now has been dropped for a later time if a new bug has appeared and is more important than the current reported ones, etc.
Of course, it will also need to be updated frequently or we'll be in the same situation where people has to tag Niantic employees so that they update the current threads' status in the bug report section.
Something similar could also be used to show us what new features are being worked on and how they are moving up and down (or left to right) in the queue of things to come, if at some point someone decides we should have access to a roadmap but doesn't want to give exact dates or promise us that we will have X thing before having D thing. Also, it would give dedicated players like @1valdis or @Perringaiden food for thought before the new features are actually implemented and the players could give some insight about potential misuse, etc.