We're all talking about this trouble here.
Server side issue. Please consult the above
The next Problem is from @Thund3r11
So ATM we have
1. Unable to start the program due to maximum number of kinetic capsules already in progress->Brian resets and are okay, no idea how to reproduce this
2. Km doesn’t rise->faction changes mentioned, resets seems to work
3. Recycled kinetic capsules->resolved
Lots of work..
Still not =(
This is the melding I get when I have make to many capsule's
Kan you give more room for more to make of them like no limit and pls other why's gif the info that there's a limit after making a nubber of capsule's when you press the info button in the game
@NianticBrian I am also experiencing a Kinetic Capsule issue. After a forced faction change, my kinetic capsule has been stuck at 0.0km and has not budged. I am now level 11, have opened multiple support tickets and still have had no luck with the suggestions I've been given.
I currently have another open ticket where I'm being told (again) to try on a different phone. Can you offer any help here?
This is an ongoing investigation.
@NianticBrian , @stevenseagal195 's Kinetic also looks troubled, on 'maximum number...' part. https://community.ingress.com/en/discussion/13994/kinetische-capsule-limited-reached
I still cannot use my kinetic capsule, I have not been able to use it for more than two months and I am afraid that I will not be able to enjoy the Jarvis recipe... I'd like to receive a solution for this problem...
My kinetic capsule code is 136231A1
@Burli @stevenseagal195 @Thund3r11 I'll work on reseting your Kinetic Capsule to try and get them working again, and will reply back here when this is done.
@Blakjac1014 @Dagannoth it sounds like the regular reset didn't help. Let me see if I can remove your Kinetic Capsule, then grant a new one. This takes a bit longer than the regular reset above, and I'll reply back to this thread when that's complete, thank you.
At least we can have more tests on why this is happening starting this weekend..I'll try some I know of..in hopes to reproduce this matter
Kinetic capsule has never moved for more than two months already. Currently have SBUL recipe and still on zero kms after walking for long distances.
Using. iPhone 12 IOS 14.4.1
Thanks for the support
@JustJules2406 's Kinetic Capsule is not working, too.
Hi @NianticBrian i do have the same issues as well for Kinetic Capsule not registering distance for more than two months... i didn't bother at first though the Jarvis project is in place, I'd rather not miss out on this badge. Please help.
Hi. My kinetic capsule hasn't been working for a long time. Could You Help me?
my agent name is TRYDAL
Please comment in the following thread to keep everything in one place 😊
@NianticBrian could you Help me with mine kinetic Capsule?
my capsule hasn't been working for a long time.
Hi, I too am having problems with my kinetic. I was resistance when it first came out and it worked fine. When I switched to enlightened, my capsule stopped clocking my km. And hasn't moved of 0km. I tried to uninstall app reinstall, tried logging on to difference device, and clearing cache. Nothing seems to fix it. Please help!
I have the exact same problem, when I forced change faction the kinetic capsule stopped counting distance.
Good morning and thank you! I honestly do not know if my capsule got a regular reset and my tickets were closed without follow-up.
Since the day before yesterday, the number of walking distances in my kinetic capsule is not counted.
If we continue to hold the event, agents with this bug will not be able to participate in your event, including me.
Can you please address this issue?
@Thund3r11 @GYSGHOST @JustJules2406 @Blakjac1014 @TRYDAL @Dagannoth @Etrinity666 @Burli @bachicon @stevenseagal195 @zizigana can you check and see if your Kinetic Capsules are working now?
Status changed to 'working on a fix', can we interpret as we are on good hopes?
That depends on what the folks above reply back with, unfortunately I won't know until they get back to me.
Hoping for the best, and my thanks to all the efforts for the game!
@NianticBrian thank you for your work so far, but mine is still frozen. I confirmed with my trekker badge that I am gaining in-game kms, but the kcap remains at 0.0km.
Another note: I was running a sbul program during my forced faction change, which my kcap still thinks it's running.
@NianticBrian Its still frozen for me😅