I have another kinetic capsule problem and don't know where or how to report it.
Since I changed fraction, and now at level 7,the kinetic capsule is stuck at 0 km.
I am using an Android.
@NianticBrian I think the above is a different problem, but we got another who experienced the same problem where the reset worked.
Problem with kinetik capsule. Fix it, please. Os - android 10.0.0.185. Ingress prime 2.65.1. Honor 10C
After 39 kinetik items. :-((
I was expecting something like this, please upvote if you haven't yet.
@NianticBrian rather, can we have some sort of methods players can reset their own capsule? That might ease future problems like this.
I assume that, due to it being a rare edge case, it's just easier for the team to manually reset the Capsules then to develop something so the agents can reset them themselves.
They just need to spend some time and figure out why this happens in the first place. No need for any reset buttons or custom resets once they find and fix the cause.
they need remove the capsule from agents inventory so they can claim it again from the store. seems something corrupted it?
@NianticBrian My account is facing the same problem, could someone reset the problem? Account name is Wtb78
I'll work to reset the Kinetic Capsules mentioned here today. We're still trying to reproduce how the Kinetic Capsules are breaking, or even identify what Kinetic Capsules are affected. If you remember anything unique that could help us try to reproduce it, please let us know.
@Dagannoth @InstigaterGen2 @Bolivaro @Wtb78 are you still seeing this issue now?
Mine (Wtb78) seems to be working now, thanks! And hope you can also find the rootcause...
And it started when I changed fraction from res to enl earlier this year.
Trekker increases distance while kinetic capsule remains at 0 km.
His Kinetic Capsule is not working. Can you fix it ?
made a video too, with a walking tracker running too.. did try too upload it too here, but the file is too big.. =(
Try uploading it to YouTube and linking it here
Real wonder how to reproduce this..I also tried some things and mine's still working fine.
Yea, that sounds like a good idea. Thank you! =) gonna do after work
It all started after i did a fc, the fun part too is, he still counts completed capsules.. when the bug/fault started i was on 11 completed capsules.. now it raised too 20, will post a update when it increases even more.. because i ain’t able too start a program myself.
That is one, but the majority of people who experienced this did not do a faction change.
His Kinetic Capsule is still broken.
@InstigaterGen2 @Dagannoth I'll try a bigger reset to see if this unborks the Kinetic Capsule.
@YUKIKAZE05003 I'll work on this tonight, thank you for your patience.
@InstigaterGen2 @Dagannoth @YUKIKAZE05003 any change now?
Seems like @YUKIKAZE05003 's Kinetic is working, the others we still need to know.
I'm also trying to reproduce this issue every time I walk 8 km, with no success.
my kinetic capsule doesn't count anymore. It is still at 0/2 km. I walked a lot the last days and the scanner was open. Capsule ID: 13351E8B.
I used an Android 10 Oneplus 7t and I switched to an Android 11 Samsung S21+ phone with Ingress 2.66.2
Is there there a bannlist for cheating? I switched a lot from ingress to Harry Potter Wizard United when I play Ingress...
His(@Burli ) Kinetic Capsule doesn't seem to work either.