What you’ve seen is a fast track that worked, with help from vanguards. If writing in the forums and getting touch with vanguards assures a ban, I already spammed this forum.
When I wrote 'our reports' I mean 'reports of unlucky us, who have to write on the forum'.
Just use UTC :)
You can fast track via scanner. Same diff.
I was saying to use a TZ definition always...
And yeah UTC offsets easiest.
no, it's not the same diff, since they knew how to write reports that worked :)
"Submit it via TR system if appropriate portal type. Still no luck?" is not possible any longer. Fast Track procedure has changed. It's not like how we submit through TR bot as previously which is a completely different channel. Current Fast Track and TR is IMO one whole process. If the report is rejected by general customer support than I suppose it would be rejected by NIAOPS for further review even if the relevant fast track form has been submitted. That's because they are in one ticket anyone, not two tickets.
To make the matter worse, there are no local Vanguards in many areas.
This conclusion is still pending verification. It seems so, sounds like so, and we feel like so but there are Vanguards, who usually act as a warm-hearted helper, along with some players, holding the opposite opinion strongly here. There are no use arguing because Niantic could remove your/our posts easily as they wish and what we actually want is to make spoofers banned, not simply proving that anti-cheating reporting procedure does not work (well) and making spoofers reading the forum feel happy and amused.
Anyway, I've fully followed how they suggest (e.g. "make reports short", "focus on logs only") and submitted multiple new tickets for new cases with the help of some other agents, to eliminate the possibility of someone of NIAOPS intentionally ignores my reports. Cases where even junior school students would notice the impossibility for human beings to achieve. Let's wait for their responses. I'll reach a conclusion with solid evidence for your/our opinion on this matter by the end of this week and let's see how to proceed then.