This appears to be a regional or region-specific issue with loading Portal info, and we're working on a fix. Thank you for your patience.
At the beginning of the event, yesterday's failure has happened again
Madrid - Spain
Device: Xiaomi Mi 9.
Ingress version: 2.63.2
Android versión 10
I'm experiencing the same problems right now in Spain
Impossible to play, Alicante Spain... and the Drone doesn't work either.
iOS 14.4 and 2.63.1-a91bc0a5
The game is dead again. Canary Islands, Spain
I also have the same problem since yesterday from 5 in the morning until 5 in the afternoon without being able to see the portals. I had the possibility of playing normal another 12 hours until they disappeared again. My version is 2.63.2xxxxx
The same problem again. The game was working perfect until 6pm (local time) when the Event started. It's impossible to play. :'(
I'm from Valencia (Spain).
Seems fixed for me now, thanks for looking into it.
Fixed here as well, thanks!
Hi everyone, we're pushing a server-side update now that should resolve this issue. If you see that these Portals have disappeared again, or that other Portals are missing, please let me know here by replying to this thread below. Thank you.