Thank you very much for sorting this out @NianticPooja
I bought "Festive Feast Bundle", but I haven't received Hypercubes.
i didnt recieve hypercubes after purchasing the bundle.
@siroxmax @nibb You should have it now.
I did get L8 powercubes, but not the 25 hypercubes.
I would buy the big fracker pack to support the game (I still have the 5 ones given for free, frackers are not part of my daily play) BUT since they count against inventory, I won't. Same for Apex and other boosts. Consider enabling the does_not_count_against_inventory flag for boosts to encourage people to take advantage of this kind of sales, please!
@burinoko it looks like you claimed the 0 CMU bundle, which doesn't include Hypercubes. The 5,000 CMU paid bundle does. Are you possibly reporting this for another Agent codename?
Haven’t received Hypercubes.
My agent name is "blueaquamarine".
@blueaquamarine I see that you claimed the 0 CMU bundle, but the 0 CMU bundle does not come with Hypercubes. What Agents are reporting here is that they purchased the 5,000 CMU bundle, which should have included 25 Hypercubes and 25 Power Cubes at your Agent Level (up to L8).
For approx 80 minutes yesterday, the 5,000 CMU bundle showed the 25 Hypercubes in the Store and in the redemption animation but failed to grant the items. This has now been fixed for new purchases going forward.
Thank you! Hope other packs didn't include such a miss😅
Same. Got the L8s but not the hypercubes. Still not in inventory this morning.
No hypercubes for me either, and that was a whole 5000 CMU
@CyberCoastie @azazzlenic your purchases should be fixed, and 25 Hypercubes and 25 Power Cubes should now be in your inventory, thank you.
I also did not receive the hypercubes. I purchased the pack yesterday night and only received the 25 level 8 power cubes.
Haven’t received Hypercubes
@HoYoung @ooooSHINoooo your purchases should be fixed, and 25 Hypercubes and 25 Power Cubes should now be in your inventories, thank you.
Wow, that was fast! I had never written in the Community Forum before but now that I see how fast things get fixed here, I will definitely come back here for future problems /discussions/inquiries.🙂
@kumakomaru should be fixed for you now.
I bought the BOGO 25 Hypercubes.
I Bought One - when do I Get One?
Is this some scam?
There's no BOGO 25 Hypercube offer. Did you buy it from a Nigerian prince?
Holy heck. If this BOGO included the old Link Amp bundle as a BOGO, I'd be BROKE.
@NianticBrian @NianticPooja Please check on @SimonTuffGuy who has not yet received the 25 hypercubes from the bundle.
@NianticBrian I also did not get my 25 Hypercubes. Agent name: Zackaryah
I really hope this is resolved with all the agents that basically got robbed of their money. Here's my screenshot.
There ya go, a screenshot from when I purchased and then right after when I checked to see I was robbed lmfaooo.. 🙄🤦♂️
@JRago I do see that you purchased the 5,000 CMU bundle, but you did so after the 80-minute window when the item wasn't working correctly, and I also see that 25 Hypercubes and 25 Power Cubes were granted to your inventory on Thurs, 11/26.
@SimonTuffGuy @Zackaryah your purchases should now be fixed, with 25 Hypercubes and 25 Power Cubes added to your inventory, thank you.
I'm pretty sure that I didn't either but I could be wrong.
Is there some reason that people have to request the missing hypercubes here rather than systemically going through all of the people who purchased the erroneous bundle and correcting the error? I would like to see Niantic be proactive about this rather than reactive.
Reporting for my friend @MikeGurry whom is having issues logging into the forum. See screenshot of the conversation below.
@oscarc1 It looks like @MikeGurry claimed the 0 CMU bundle, which does not include Hypercubes. They did not purchase the 5,000 CMU bundle, which includes 25 Hypercubes and 25 Power Cubes.
@Hosette our team is on Thanksgiving holiday until Monday PST, but I wanted to jump in and fix what I could in the meantime.