So I have been playing on ios14 and ingress for about a week. This weekend I jumped from level 11 to 13 by finally getting two silvers to gold. Last night I upgraded to 2.56.2 and I get the warning about third party software. Everything seems to work and I don’t use comms. Not sure what to do. I did have IITC-Mobile but have logged out of that and changed my google email password. Not sure what else to do but wait 7 days to see if it persists. If I am banned i think I will cry. I have spent a LOT of time getting to level 13 and to have it stripped away for nothing I can ascertain as cheating will devistate me.
I also got a warning on scanner when I log in, both comms and intel are banned again. I don’t use any third parties software or modified client, only use IITC for ops planning .
I submitted a ban appeal again, hope not canned message reply.
I think if COMM and intel were restored before, you should not expect a message in Prime 2.56.2. So my COMM was working properly after some days and INTEL was coming back on Sunday the 27th. I didn't get a notification about a strike or ban, when I upgraded to Prime 2.56.2.
BUT the ban appeal was replied with standard answer on the 25th (Agent, You have received this message because we've detected activity on your account ... ). Still didn't hear from my reply to this message. I assume everything is fine for me, but I'm left insecure.
I think an official statement after investigating would make a lot of sense:
Telling us what happened
That NIA is still working on removing the first strike flags from the accounts of iOS14 users. Until when the work is finished.
That you have an opportunity to check if you got a first strike and the reason why.
This is exactly what @NianticBrian was going to check and report back. He then left us hanging over the weekend, but replied to my Twitter he would know more Monday. But it’s Wednesday and we heard nothing 😶
The other problem I think some of us might be struggling with is how responsive other developers are, especially with other iOS and Android apps. There are sub-Reddit’s dedicated to apps where the devs communicate, ask for feedback, implement fixes and updates based on the feedback and actually care about it because happy users mean those users continue to use their apps. I’m not really sure why we aren’t getting updates, even when they’re more or less promised. It’s borderline amusing at this point... If I wasn’t already so used to it, I might actually think Niantic was doing it on purpose, trying to push their user base away...
So i get this warning message in game telling me don’t use 3rd etc etc, and forces me to touch ‘I understand’ which I understand as Niantic are poor in explaining what’s happening. Still, I can access COMMs and Intel which I should not have access via being striked once.
I let this away after I got COMMs and intel restored, but maybe I can swear once a day here.
"Please note the incorrect Strike 1 did not affect every Agent who upgraded to iOS 14, and also affected Agents across different OS versions and devices" <-- and yet I've not heard a single non-ios14 user mention being affected by it.
Comments
I understand and agree @Jo0Lz , I'm just too bummed and demotivated to play atm.
So I have been playing on ios14 and ingress for about a week. This weekend I jumped from level 11 to 13 by finally getting two silvers to gold. Last night I upgraded to 2.56.2 and I get the warning about third party software. Everything seems to work and I don’t use comms. Not sure what to do. I did have IITC-Mobile but have logged out of that and changed my google email password. Not sure what else to do but wait 7 days to see if it persists. If I am banned i think I will cry. I have spent a LOT of time getting to level 13 and to have it stripped away for nothing I can ascertain as cheating will devistate me.
Using iOS14 and upgrade to 2.56.2 today.
I also got a warning on scanner when I log in, both comms and intel are banned again. I don’t use any third parties software or modified client, only use IITC for ops planning .
I submitted a ban appeal again, hope not canned message reply.
Ouch guys, I feel your pain. Seems like the problem still exists? @NianticBrian , anything?
i don't update yet
@NianticBrian Please resolve the bug soon. I read lots of agents here and telegram get banned from Intel and comm with IOS 14 and Prime 2.56.2
The bug not resolve 😡😪
I think if COMM and intel were restored before, you should not expect a message in Prime 2.56.2. So my COMM was working properly after some days and INTEL was coming back on Sunday the 27th. I didn't get a notification about a strike or ban, when I upgraded to Prime 2.56.2.
BUT the ban appeal was replied with standard answer on the 25th (Agent, You have received this message because we've detected activity on your account ... ). Still didn't hear from my reply to this message. I assume everything is fine for me, but I'm left insecure.
I think an official statement after investigating would make a lot of sense:
Telling us what happened
That NIA is still working on removing the first strike flags from the accounts of iOS14 users. Until when the work is finished.
That you have an opportunity to check if you got a first strike and the reason why.
This is exactly what @NianticBrian was going to check and report back. He then left us hanging over the weekend, but replied to my Twitter he would know more Monday. But it’s Wednesday and we heard nothing 😶
I work in software support and the lack of communication would be unacceptable by any standards. They’ve really dropped the ball here.
Yeah, it is crazy. He even popped in this thread promising to do better, haha!
'Soon' (™)
I have looked really hard in my google calendar and I am unable to locate "soon". :D
The other problem I think some of us might be struggling with is how responsive other developers are, especially with other iOS and Android apps. There are sub-Reddit’s dedicated to apps where the devs communicate, ask for feedback, implement fixes and updates based on the feedback and actually care about it because happy users mean those users continue to use their apps. I’m not really sure why we aren’t getting updates, even when they’re more or less promised. It’s borderline amusing at this point... If I wasn’t already so used to it, I might actually think Niantic was doing it on purpose, trying to push their user base away...
So @NianticBrian , anything from you on this topic today?
They just went to bed in LA, so I guess we’ll know in 8-10 hours from now.
(Spoiler: you’re going to be disappointed ;D)
Hi
I’m using iOS 14.0.1 and 2.56.2 since today.
I also got a warning on scanner when I log in (Strike 1), I don’t use any third parties software or modified client.
I submitted a ban appeal.
@NianticBrian please tell us some update!
This is beyond a joke now. Niantic's new 'sinking ship' logo is looking more and more appropriate as the silence goes on.
Got a strike XD
So i get this warning message in game telling me don’t use 3rd etc etc, and forces me to touch ‘I understand’ which I understand as Niantic are poor in explaining what’s happening. Still, I can access COMMs and Intel which I should not have access via being striked once.
I let this away after I got COMMs and intel restored, but maybe I can swear once a day here.
I think you can do anything you want, it won't matter on these forums hahaha!
UPDATE: This morning, I logged in and no warning banner!!! YAY! I am so happy!
@xxDoctorWhoxx but are you still intel banned?
I was never intel banned that I know of. I just logged in to intel and no issues.
update from niantic posted
https://community.ingress.com/en/discussion/12299/update-on-intel-map-suspensions-account-bans
That’s not helpful at all. Information posted there is just a copy of earlier information.
Man, I give up. I can’t deal with this incompetence.
"Please note the incorrect Strike 1 did not affect every Agent who upgraded to iOS 14, and also affected Agents across different OS versions and devices" <-- and yet I've not heard a single non-ios14 user mention being affected by it.
This stinks.
Why do I keep thinking Niantic or someone from Niantic will actually start working with their community instead of ignoring them?
what a joke
I still don't understand. Did I get a strike or not?
If you got the notification in the scanner after upgrading to ingress 2.56.2 then you got a strike. If not, then no strike.