Perhaps we can gather a bit of data here? Updated to iOS 14 on 9/16 (day one) on iPhone 10. I noticed my intel/comms ban on Monday 9/21. Submitted appeal 9/22 with quick generic response stating I was cheating. COMM ban and Intel ban lifted 9/24. I regularly use IITC and have not updated to iOS 14.0.1
Yeah, don’t really care to. It’s 100% not my fault. I have access to comms but not to intel, they need to update us on that. I will make another appeal.
I have Uninstalled both iitc and ingress from my iPhone. But I still have iitc on my iPad with 14.0 on it. No intel access there, nor on my android or on my computer
Updated 22/9, was not affected by this. Another local agent did later the same day, same there - not affected. The ones who did the days before all seem to have been affected.. (another who didn't get affected updated 21/9)
Why were they insta-banned, without getting the strike notice, or mention of the strike notice? It seems these are 2 different classes of actions being taken. ("strike based slap" vs "insta-boot")
I'm thinking Brian is mixing that up with all of this. Funny then, how no Android users have reported being in group 1 - or are they just being silent?
Intel finally back here. Biking around preventing a field was no fun without Intel. Now it is a matter of the strike one warning from support. And a self-insight evaluation on how this was handled by Niantic.
Comments
Yeah, I feel the same way. Attend events, buy their swag, actively work on deterring cheaters, etc.
I’ve also sent a message to Brian on Twitter, no response just yet. It’s really disappointing.
My intel access was restored just now as soon as I updated to iOS.14.0.1
EDIT: I think updating was only a coincidence
I just checked and my intel access is back.
Already updated a few days ago, still no access to intel.
Stil no access
Perhaps we can gather a bit of data here? Updated to iOS 14 on 9/16 (day one) on iPhone 10. I noticed my intel/comms ban on Monday 9/21. Submitted appeal 9/22 with quick generic response stating I was cheating. COMM ban and Intel ban lifted 9/24. I regularly use IITC and have not updated to iOS 14.0.1
Yeah, don’t really care to. It’s 100% not my fault. I have access to comms but not to intel, they need to update us on that. I will make another appeal.
I have Uninstalled both iitc and ingress from my iPhone. But I still have iitc on my iPad with 14.0 on it. No intel access there, nor on my android or on my computer
My Intel is back all of a sudden. Could be they’re working on manually lifting suspension, one by one?
My intel is back as well.
What. I can't be the only one properly banned 😭
It looks like manual labor, so just wait it out. Several hours passed between first intel access restored any my intel.
I still have the email stating I was really banned for cheating. @NianticBrian i’m going to assume that was in error as well?
yeah i don't have intel back yet....hope it comes back soon
Mine is also back
Happy to see people are accessing intel again. Just gonna wait it out and hope it comes back tonight
Back here as well, but i'm still unhappy with the way this was handled.
Me too
Still no word on the strike. Support really emailed us we did in fact cheat, whilst it seems now that we didn’t.
but yeah, fail on fail on fail on fail. And even with the sorry we’ll do better with communicating, no official word since.
Updated 22/9, was not affected by this. Another local agent did later the same day, same there - not affected. The ones who did the days before all seem to have been affected.. (another who didn't get affected updated 21/9)
I simply don't buy that this was some kind of "other, actual cheaters" (group 1) thing - there were actually people getting banned (like, strike 3 type - locked out) around this day, see this thread: https://community.ingress.com/en/discussion/12143/erroneous-automatic-ban-of-players/p1 - even apparently players who have not even used the app recently - see https://community.ingress.com/en/discussion/comment/118385/#Comment_118385
Why were they insta-banned, without getting the strike notice, or mention of the strike notice? It seems these are 2 different classes of actions being taken. ("strike based slap" vs "insta-boot")
I'm thinking Brian is mixing that up with all of this. Funny then, how no Android users have reported being in group 1 - or are they just being silent?
Pressing that reload button.. Can't wait any more
intel also back here
Intel finally back here. Biking around preventing a field was no fun without Intel. Now it is a matter of the strike one warning from support. And a self-insight evaluation on how this was handled by Niantic.
Baalster
My access to intel has also finally been restored
Back for me too.
Então, a mesma coisa aconteceu comigo recentemente.
Eu jogo desde 2015 e nunca obtive nenhum tipo de vantagem ilegal nesse jogo.
Alguem tem uma solução para isso?
Ou mesmo, uma possibilidade de solução?
Minha conta é nivel 15 e eu fiquei muito chateado com esse fato
Loguei no jogo e descobri que nao tinha acesso.
Aparece a informacao na tela do Ingressp prime de Acesso indisponível.
Não recebi nenhum email com qualquer tipo de informação da NIANTIC.
Do you have Scanner [Redacted] in your mobile ?
Tenho Ingress Prime no meu celular.
Sempre usei o Android, ja mudei de aparelho algumas vezes e ate entao nao havia tido problemas
My access is fully restored as well. Thanks Niantic, hopefully this will not happen again :-/
Yes