is the account deleted?
The person who I am helping has the same issue, they say their account cannot be found, yet she requested her GDPR data. She will have the data but she cannot defend herself anymore.
if its deleted then i dont know that isnt so good... not sure if they can restore account if its deleted in the system, that usually is when agents are perm banned... wow......
from what he told me account was not deleted. but if it was, how could it get banned ? I dont understand it, that account either existed and was banned, or did not existed (and then could not be banned). strange way how niantic works.