Thank you so much @NianticBrian ! Can't wait to get it!
Android 6 still stuck at opening screen 😥
Same with me. Let the login run the whole night, but just the ninatic logo appeared. No crash & no login.
Android 6 is still frozen on the "niantic" screen
only enter correctly the first time after a clean install :(
I have to go into app settings, clear cache and clear data, then uninstall, then reinstall. So far that has worked twice in a row and that's the most consistent result I've gotten.
@NianticBrian any update as to when we could see this on the app store for iOS? It still isn't there.
Also many comments in this thread are reporting back that the app is still crashing on Android.
Edit: update is available on iOS app store, it seems to work now for me. Will report if I end up still having issues. Send my thanks to the team who fixed it!
Still stuck at initial "Niantic screen with 2.43 at Android 6
Keeping crashing under iOS 10(iPhone6S) ;(
For me it stucks at "Ingress Prime" screen on Android 10 (Samsung S10e) occasionally. I got used to it already. I don't know what it's connected to but it stucks on 5-15% of all launches. Didn't report it because just relaunching the app usually helps.
Yes! me too :(( 2.40.1 was working fine. 2.41 update and above I get the same. Please fix this! A change after that version broke this for many of us!
Android 6 stuck on Niantic logo screen continuing
This is something trivial to fix! last time it worked when there needed to be a purple notification just at the app start. If there is no such notification then it gets stuck there. NIA please help!
Still not working at Adroid 5. Still stuck on Niantic loading screen and after a minute crash.
Clear data, clear cache, reinstall,... 2.44. not working 😶
Version 2.40.1 worked a week ago, but is now asking for updates. 😣
Sigo teniendo fallas en android 6 al iniciar sesión, la pantalla quéda en negro yno pasa de ahí.
I'm not sure what y'all did but it worked today! Little to no issues. Closed and reopened multiple times without having to clear cache or data or anything. Hopefully it's really fixed and doesn't "break" again.
And we're back to the never-ending splash screen. Issue is NOT resolved. It's been EXTREMELY intermittent for a month now. By intermittent I mean having to uninstall, clear cache, clear data, reinstall, move from internal storage to SD card and back again and MAYBE it works.
Reports still say that Ingress is NOT working on Android 6.
Please update us on this issue.
NOT RESOLVED! @NianticBrian
Seems some android 6.0 are getting stuck at niantic ship screen still :((
Since last few versions it doesn't even get to the stage to ask for permissions for me.
@NianticBrian Ingress Prime 2.46.1 don't working :
Device: LG X Power
Android version: Android 6.0.1
Ingress Version: 2.46.1, 2.45.1
Connection: Wi-fi & LTE
Are there any other apps running in background? No
Uninstalling and reinstalling didn't help. Game stucked on Ingress logo.
@NianticBrian I have just installed Prime on a Samsung A5, (sm-a500f) running Android 6.0.1 - I get the boat/balloon logo and no further. Any workaround?
My Moto G 3G has not successfully launched Prime after March 2020.
Thank you for your patience on this. We've identified what's causing this to happen on startup on specific Android 5 and 6 devices, and we have a fix coming in the latest release (2.49): https://community.ingress.com/en/discussion/11193/ingress-2-49-1-release-notes
I hope for your sake that this patch will work for most devices but i fear the damage may have been done @NianticBrian but can you care to elaborate as what was causing it.
solution really works. but a few minutes after starting ingress - it crashes again. clearing cache does not help.
I tried to run about 100 times, on several devices, it crashes again
yes you can run it to hack portal, but you cannot continue to play
I can confirm 2.49.1 fixes the problem on the ASUS Zenfone 2 (ZE551ML) (Android 6.0.1).