Bad Resolution

When Niantic update Prime and give us maximum resolution we have or set in Android? Now set to standard bad resolution for all phones on Android. Looks very bad on Samsung Galaxy S10+ now.

Please help us @NianticBrian @NianticCasey @RedSoloCup @NianticBC @NianticAustin

Comments

  • GersterwindGersterwind ✭✭✭
    edited January 2020

    Yep. Been waiting for any kind of response to this issue since at least SEPTEMBER

    But so far, nothing for any samsung, LG, or kyocera device I've been able to test.

    This looks terrible. Pong had cleaner lines when it came out. Makes me think you can count the number of bits you use on one hand.

  • Yep. Been waiting for any kind of response to this issue since at least SEPTEMBER

    But so far, nothing for any samsung, LG, or kyocera device I've been able to test.

    This looks terrible. I saw cleaner lines on the original pong.

  • Looks fine to me.

    2280 x 1080 may not be the highest resolution possible for a Galaxy 10+ but you can't really call it 'pixelated'. This is on a Pixel 4.

  • Samsung A70 is fine. Resolution is ok on my Tab S 10.5 is fine (but prime is unplayable because it is too slow).

  • I'm pretty sure that I can indeed call this pixelated. If you think there's a better description then by all means let me know.


  • MoogModularMoogModular ✭✭✭✭✭

    I wonder what the debug states.

    Something from the phones has to be affecting how Prime is getting the max dpi. I know Niantic mentioned in the past of devices with different assumed performance categories

  • HopeaKotkaHopeaKotka ✭✭✭✭

    It is a software issue, they did something with the public Ingress app as over an old year Beta app did look really great on the same phone:


    But they don't want to share it publicly why they lowered the resolution as this has been asked several times in AMAs etc.

  • I'm pretty sure that I can indeed call this pixelated.

    You're not running on a Samsung Galaxy S10+ though. @jontebula has a brand new phone and is never happy with the game.

  • Yeah, I'm not using an S10, that's true.

    It's also true that I've spent somewhere between $350-$1400 trying to find the magical "new phone" that displays ingress in a decent appearance.

    It's also true that all of the phones I've tried are still "new" enough that you could still pick any one of them up from a retail store as a new phone.

    It's also true that all the money I spent on trying, and failing to find a suitable phone for playing ingress is cash that I cannot spend at the ingress store, or for gas to run ingress missions that I used to help with, or for tickets to mission days, anomalies that I used to go to, or food for ingress dine-n-hack events that I used to host.

    It's also true that if a graphic mode is so nearly unplayable on a majority of devices, ingress loses out on the player base that would have played on those devices. And a smaller player base means any talk of making the game "sustainable" is going to equal a higher per person expense.

  • I used to use a V30 before I got the Pixel 4. Which is by no means "new" and becoming hard to find in stores. And it looked far better than that horrible pixellated mess.


    Might not be the "Jesus phone" but it certainly doesn't look like that horrible mess.

  • NineBerryNineBerry ✭✭✭✭✭

    I have just tried Prime on a Google Nexus 5X which is from 2015 and it still looks a lot smoother and less pixelated than the screenshots posted above.

  • This thread made me curious and I installed Prime on my low-end backup Android phone (Motorola G4 Play, released in 2016, powered by Snapdragon 410 SOC from 2013, 1280x720 screen resolution). Prime takes quite a long time to launch and suffers from lagginess, but actually looks quite a bit better than the worst screenshots seen above.

  • I sure wish niantic could figure out how to get ingress prime to look at least as sharp, and work at least as fast and reliably as pokemon Go.

    And that's saying a lot, because I gave up on pokemon go to play classic ingress because the details, speed, and reliability of classic ingress was so much better.

  • I sure wish niantic could figure out how to get ingress prime to look at least as sharp, and work at least as fast and reliably as pokemon Go.

    I'm seriously starting to think its something specific to what you're doing. No-one else is reporting that horrible visuals pixelation. What are the actual models you've tried?

  • GersterwindGersterwind ✭✭✭
    edited January 2020

    Well... let's see... there was the Samsung S-4... Samsung S-7... Samsung J2.... a TCL A501DL...

    Some kind of kyocera that I no longer have...

    Some kind of LG phone,

    Some kind of ZTE

    I'm not at home right now, so I can't check all the makes and models.


    I'm pretty sure nobodys reporting my issues because they were griping about these same issues since July, got sick of seeing no improvement, and quit.

    "Hmm, this hasn't been a widespread complaint" and "have you tried a different device are about all I've ever heard anyone get out of niantic since the introduction of dynamic lighting, which did almost nothing.

    I'm also pretty sure this thread, titled "bad resolution" was created by someone other than myself, that others have commented on experiencing better resolution in the pre-release version, which I did not participate in, and that if you wish, I can post links to at least five threads complaining about visibility issues, including color, chromatic abberation, difficulty seeing portals, and yes, even Pixelation.

  • The S7 should definitely not be showing this kind of pixellation and doesn't for the people I know still using it. For the rest, the S4 is too old, and the J2 is getting there.

    Without the models of the others I couldn't say, but for example an LG V10 is definitely not enough.

    I'm also pretty sure this thread, titled "bad resolution" was created by someone other than myself

    To be clear, the OP was complaining that it was showing in 1080p resolution (or perhaps 1440p), not 4K HD. He doesn't actually have a realistic complaint, he just likes complaining.

    Your case is a genuine issue. It's just not one that anyone else seems to have which is why I'm responding to you, and not the OP.

  • I'll admit the S4 is old. I dusted it off to see if it looked any better or worse.

    J2 is still being sold in cricket stores, best buy, etc. Why? Because it still fits the needs of the market. In fact, it's one of the "free" phones companies offer if you switch to their service.

    It also is my primary phone, because it is the only one of the seven phones I have tried which is also compatible with an app I need to use for work.

    Making ingress this bad for people who have the J2. (And resolution isnt the only issue here) might have seemed like some sort of brilliant idea at some niantic board meeting.... maybe because people who want free phones won't be paying ingress? But it also puts a large chunk of phone users out of the potential ingress fan base... myself included... and it means that if any of them want to stay in the fan base, they need some magical "new phone," specifications of which are... nobody knows, because niantic is keeping quiet on high res vs low res specifications.

    I had better resolution with redacted. Oh, but we can't make comparisons to classic ingress. We use Unity now.

    PoGo uses unity too. I get better resolution with pokemon Go. Also my compass rose rotates to point north on the J2 when I play pokemon Go... but expecting the compass rose to point north in prime is an unreasonable expectation because the J2 has no magnetometer.

    Prime is ****, and they need to take it back to the drawing board, and fix it

  • starwortstarwort ✭✭✭✭✭

    Until Christmas I played with an S5, and it was fine. (I say fine... it took over 2 minutes for the app to start, but once it started I did not notice any problems with the display.) You want me to go dig it out and take some screenshots?

  • mortuusmortuus ✭✭✭✭✭


    yes do it, i have also s5 but im too lazy to find it and charge to even try start prime on it to se what it looks like.

  • starwortstarwort ✭✭✭✭✭
    edited February 2020

    https://drive.google.com/file/d/10gGhJKTq_G6VNOXzJC9LJA5PO6_VNxOW/view?usp=sharing

    So here we are then (if the forum software lets me upload an image that big): four screenshots from Ingress Prime on a Samsung Galaxy S5 - purchased in 2015 though it was already last year's model by then - it's a phone with a full HD display but only 2G of RAM, running Android 6. Tiny amount of jaggedness in the roads on the extreme close-up (far right) but apart from that there's basically no pixellation visible if you're viewing it on a phone-sized screen. Neutral portals can be spotted even in the smallest zoom (far left) and XM is clearly visible. Even the compass rose rotates correctly.

  • Carriers can do some questionable things to devices - it is theoretically possible that some carrier specific update is contributing to your issues. What carrier are you on?


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