Sick and tired of niantic
After receiving a 30 day suspension on opr for apparently breaking criteria rules for submitting portals. (Niantic wont tell me what I did wrong)
I was expecting my account to be reactivated 2 days ago and still nothing. I contacted the support team and have been told that I will be told when my wayfarer account will be reactivated.
Now if I receive a 30day suspension its 30days, not 31, 32 or 130.
Niantic really do need to keep to there word. I am not going to be submit anything new until my account is reactivated as I have submissions that are still lost from the problems they had over the weekend.
I'm thinking of giving up ingress and other niantic platforms due to there lack of customer care.
2
Comments
In Al your posts a out this topic, people have asked for example of your submissions.
You provided none.
Here is an apportunity to share example of your subs, I don't know how many you've done, but share your last 10...
i understand the frustation, 30 days should be 30 days anywhere
Support cant do anything until the devs fix it or allow or wtv they will do, new lvl 12 ingress agents cant even take the test hence cant opr/wayfarer too, its only opened for people who were able to do opr before wayfarer(not banned or suspended), mexicans, germans, and south koreans i believe
but yeah i sometimes feel too that niantic takes too much time in general, but the support team didnt keep your suspension its the system, isnt like the guy was like ''oh yeah 30 days guess what, take another 10 because i say so'' the guy i bet cant do anything about it...perhaps
These are the only emails I have of my last submissions
Umm.... how did you get a suspension in the first place? lol
Curious because I've been using "1* abuse" more often now with all the PoGo submissions, and it would be nice to let certain submitters know they are abusing Wayfarer. Especially those who try to pin a location wrong on purpose to get a home waypoint.
Niantic wont tell me what I've done wrong with my submissions. What you see above is the average nominations. Where I live I've really made a difference in regards of to how many portals there was.
I did a bunch of submissions and a week later all my submissions comeback all at the same time. And an email saying I've been suspended and that I had broken the criteria of nominations.
@NianticBrian @NianticBC @NianticAkshay @NianticBC@RedSoloCup
Any idea when my account is going to get reactivated
For some reason I got a 30 day suspension from reviewing and I have just had this message from your help team.
Hello Agent,
We have escalated your profile for a thorough review again. We will get back to you with a decision in due time.
Thanks for your patience.
It's been well over 30 days now and I'm almost to the point where I'm going to give up playing, submitting and if I get the ability back reviewing.
You dont have any of the rejection emails ?
This is the only rejected one I have had back since I was suspended. All the rest have been approved. Since my lvl 12 was suspended I have only done 8 subs and 1 rejected (see above)
"Since my level 12 was suspended" as opposed to your... other accounts?
Only 1 account here. They suspended my review status away I'm still lvl 12 and can still submit. They wont now reactivate it until they have done another review of my account.
I dont think I could be asked to do lvl 12 again and am certainly not going to play again and spend more money getting to 12. Dont think I can be bothered even playing anymore.
I only login to see if the support team have messaged now. No way I'm going to submit anything since the emails still are lost from the weekend and I cant check if they are on opr
If I had more than 1 account why would I care about my account not being able to review???
Do much attention seeking?
Attention seeking? You sound quite defensive. If I got suspended or banned, I would just say, "since I was banned."
When you say, "Since my level 12 was suspended" that makes it sound like you are differentiating it from something else. Surely you can see that.
Now you are really attention seeking. The lvl of 12 was suspended on my account that is what was ment. The ability to review. Your reading way to much in to it.
You açcount was suspended I don't know why nor do I have 1/10 of the information needed to have half a fair view on this.
As it was stated in the AMA some people cry false positive etc even when the reason is blatant and obvious. They often do receive the benefit of the doubt from forum uses.
So with that in mind I'm going to side with Niantic and say there must be a whole lot more to this than what been said here. If you suspension is lifted and all is rainbow excellent proceed with a spring in your step, if not well......
You can think what u all want but I know I'm in the right. Niantic wont tell me what I have apparently done wrong and looks like noe they are trying to justify the suspension.
Unfortunately you havent really helped yourself as you have failed to provided any proof that what you say is correct.
You havent supplied copies of the subs you have made which got you banned, copies of any of the rejection emails either, so all there is to go on is your word saying that the submissions you have made are valid and that you have been banned for no reason.
How can you expect anyone on the forums let alone Niantic to vindicate you without supplying the evidence that you are in the right ?
That's why I tagged niantic because they can look at what I have submitted I'm not expecting anyone in the forums to help because u cant
Reviewing isn't even that fun, go throw some fields
I know but I have submissions pending and want to see where they are. Not doing anymore until I'm either back on or I get a response.
As I say cant really be asked to play anymore feels a bit pointless as I do my submissions as I play
You do know 5 minutes ago (ok like 2 weeks nows) that was how submissions where you submitted them and had 0 updates till they where rejected/approved. While it's great you can see things like inque, voting it's not a gamebreaker to suddenly go back to a few weeks ago.
The only thing that's changed is access to Wayfarer, sorry but it seem a little **** to carry on so much when you can still play and submit you only cant help in Wayfarer (earn upgrades that does such) and see when a submissions moves in voting.
Exactly. They're in your emails and you don't even really get a feeling for how long it'll take between in voting and in queue. Reviewing itself is nice with upgrades and to see stuff, but Ingress is a lot more fun than that lmao. Go adventuring, submit things, crush smurf territory