Mission creation - rejection, but not clear but always changing reason explanation
Dear support, dear @NianticBC, dear @RedSoloCup
I try to create a mission set and keep getting some missions rejected. The explanation for the rejection reason is changing each time. This is very confusing. It doesn’t look like you have a real reason to reject. This is very very frustrating! If you reject because of the picture, then why do you accept 14 of 18 missions with the part of whole picture, but reject remaining 4 which contain just a peace of cloudy sky with nothing else? Is it possible to complain about this somewhere? Where?
please help!
thank you!
Post edited by C0MM0D0R3 on
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Provided link (see image in the comment above) contains this license information, and clearly explains that the image is in public domain (see picture above).
@NianticBC @RedSoloCup please help 🙏
https://commons.m.wikimedia.org/wiki/File:F-22_Raptor_-_100702-F-4815G-217.jpg?uselang=en
I had a 30 mission banner completely rejected.
I changed the Description to "Walk around <place where missions are> to collect this banner.". All 30 missions were approved. Sometimes it's as simple as making the description relevant.
However for your specific case, Niantic does not use (or is supposed to not use) these rules apply:
https://niantic.helpshift.com/a/ingress/?s=ingress-missions&f=mission-criteria&p=web
Trademark and Copyright Issues
Niantic will always err on the side of caution when using anything that looks like an official logo, or a copyrighted image. They don't have the time to search our your ownership especially when they only see a fragment of an image (since one person isn't reviewing your entire banner).
probably the largest part of missions is created with pictures taken from internet. And get approved by Niantic. For this particular case Nia changed the reason for rejection several times. For the first time I suggested the whole banner at once. A part of it has been approved and another part rejected with comment the description would be bad or similar. Next time they rejected because of the picture. The point is that what Niantic do with missions appear like arbitrariness.
another set of missions I suggested, is build from high quality photograph I took myself from the area where the portals are. It was fully related to the location and portals. With upgrades, hacks, questions related to this area and explanations to history of this area and portals. Nia rejected it twice. One time because there would be picture which I had not created myself or I wouldn’t have permission to use. Next time they said it wouldn’t be related to the portals.
Therefore @Perringaiden thanks for explanation of what I already know but this is actually absolutely not helpful. It's just distracting from the actual problem. Please don’t understand me wrong.
The key point is that a given reviewer only sees one small fragment at a time. And evaluates based on that. Another reviewer evaluates the second time and may interpret the image differently etc.
The issue is that Niantic doesn't support Banners. Fix that, and the issues with partial images and piecemeal rejections will go away.
I don’t agree with you. Because usually after you receive reject for one mission then within a minute you receive reject for all remaining at once. That looks like it comes from the same reviewer and he/she doesn’t review the remaining missions.
but in the current case, They rejected missions where was just a piece of sky. And they really could identify that this part of the image is somebody else’s property? No... probably not
Rejection emails would be more helpful if they stated a single item that needs changing
Image
Title
Description
OR
waypoints
Instead of saying it could be any of those.
Granted there could be issues with more than one, but after changing the item that was flagged, Niantic could reject for the next item.
Right now it's guess work and resubmit over and over. It's not efficient for Niantic or mission developers, and ends up hurting the quality of missions for users.
Ok. I replaced now the image by one I just created (drawn) myself. Very excited what will happen.
The current version of the mission guidelines leave out something that was in many previous versions -- missions will not be accepted if the art contains a single letter, or even sometimes a single letter with other small design elements. (In case you're wondering why, a few bad actors have combined or anagrammed letters from missions to spell rude words. In a few cases Niantic has even gone so far as to punish those agents... Well, no, they didn't punish anyone as far as we know, they just blanked out the letters used from the missions so that the rude messages are gone and hundreds of innocent people have their travel souvenirs destroyed.)
It's a very common reason for mission rejection, though, and is NEVER mentioned in the rejection letters. Instead agents are left to figure out the problem by trial and effort, wasting both their time and that of the reviewers.
(In case you are curious, mission 21 of the current beautiful #MissionProject Halloween artwork by Carlos Enrique has most of the letter R and not much of neighboring elements; many authors have reported getting 23 acceptances and one rejection on mission 21, which is accepted if they replace the artwork and leave everything else the same.)