If you paid for an anomaly ticket and couldn't play...

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File a ticket requesting a refund in full, including the service fee and taxes.

If the request is denied, send a second request advising that if the payment is not refunded in full, you will be getting a chargeback from your credit card company.

You'll get your money back. It's up to Niantic whether they also want to pay a processing fee to the card provider.



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