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Response to "Update on Umbra Anomaly Ticketing"

jsylvisjsylvis ✭✭✭✭

I suppose I'm not surprised by this recent uproar, because it feels like we've been here before.

Recently. https://community.ingress.com/en/discussion/comment/21636#Comment_21636

The time before that (MUFG nerf). https://www.reddit.com/r/Ingress/comments/a1wxbs/now_we_know_why_krug_is_skipping_ama_this_month/

And the time before that. https://www.reddit.com/r/Ingress/comments/9uglr3/ingress_has_gone_pay_to_win_item_bundles_in_the/ ?

These are just the last year. This is the trend that has been set.

Do something unexpected, incense the playerbase, apologize, and (optionally) partially reverse your stance. Maybe mention players should provide feedback, maybe give a nod to needing to involve the community or be more timely in updates. And, a few months from now, demonstrate that you've learned nothing and nothing has changed.

"We apologize, and going forward, we will proactively explain significant changes to events, the game, or policy with advanced notice to POCs and to the wider Ingress community."

It just sounds like more of the same empty promises.

"Later today, we will be adding an Onsite Activation (Free) ticket to every Anomaly city. This ticket will allow you to have your actions counted for scoring, and does not include the Anomaly medal."

Ah - still treating unpaid participants as second-class players. You can play at the anomaly, and your unique portal hacks will count, but you still don't get the stamp in your Ingress passport - you don't get the badge. Unless you buy it, of course - gotta pay-gate something.

Have you considered continuing the established pattern in allowing players who _participate in the anomaly and, in doing such, earn it_ have their badge, and providing a premium offering / badge tier for those who want to buy it?

I'd ask if you've considered the optics of such controversial changes, but... I think we know the answer.

"For the Umbra Anomaly Series, we’re also going to provide two one-time use promo codes to Agents who purchase (or purchased) an Onsite Activation (Paid) ticket before Wed, October 9 @ 5PM TC. These codes can be given to any Agent attending the same Anomaly city onsite event as you for a free Onsite Activation (Paid) ticket."

Ah, so a paid participant can allow two people to also unlock the badge they've otherwise earned, but only for this series - don't expect it next time. Got it.

"Lastly, we need your help as we explore ways to make Ingress more sustainable, and we need your help now. Adding paid options for Anomaly events is one of several updates coming to Ingress to help us achieve our goals around better viability as a team that can stand on its own. "

If only there were mountains of suggestions from the last year of ill-advised changes...

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