Place to put evidence to justify invalid portal report

Reporting an invalid portal has no way of submitting evidence to justify such reporting.

Without proof Niantic has no way of knowing whether this denunciation is real or malicious, she does not know the geography of the various places on the planet and also does not know the slang of all languages to recognize what is a strong term for a given culture.

By allowing us to submit evidence such as photos or websites, the need to use another channel to appeal should reduce.


  • MaliciousWolfMaliciousWolf ✭✭✭
    edited September 2019

    For now, all we can utilize is the forums here:

    In the future, the ability for more granual and detailed in app reporting will hopefully be implimented as you say.

  • SoylentGrienSoylentGrien ✭✭✭✭✭

    If future it should be possible to add a current location photo which wouldbe sufficient evidence for most reports.

  • GersterwindGersterwind ✭✭✭
    edited December 2019

    Clearly just adding s photo will not suffice.

    In Redlands California, there are at least two invalid portals. One, "Whoo the owl" was in the wrong location and invalid. It is just a vinyl owl decal. I reported it weekly with no success.

    Why is it invalid? Well, for one thing, it was placed inside a Denny's. For another thing it is essentially the same as another portal, "fancy tailor shop".

    After two years, and submitting, then upvoting new portal photos showing the plaque for "fancy tailor shop" exactly two feet away from the vinyl decal, I managed to get it moved to... two feet away from "fancy tailor shop."

    The portal that is 'Whoo the owl" is a decal on the door of "white owl chocolate" a business currently occupying a historic building.

    The portal that is "fancy tailor shop" is a brass plaque on a historic building, informing readers that this structure was originally built to house the white owl tailor shop.

    And now these two supposedly valid portals sit two feet apart from each other, with nearly identical photos showing a clearly legible brass plaque about the white owl tailor shop right next to a clearly visible white owl vinyl window decal.

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