Random lockups in Prime

SkyBlastSkyBlast ✭✭
edited September 2019 in App Feedback (Archive)

I am experiencing random lock ups in Prime. It has locked up twice today - once when I was viewing a remote portal to recharge it and once while I was trying to load the contents of a key capsule to transfer a key into my inventory.

I can't explain why it is happening, just that it is, and frequently.

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  • My scanner locks up when I recharge portal and do a bunch of key inventory movement.

  • mortuusmortuus ✭✭✭✭✭

    Jup happend me aswell i hope this problem gets fixed before redacted is retired.. pretty serious issue :(

  • Same here. More Redacted parity is still needed.

  • Prime locked up 3 times yesterday, almost always while entering a remote portal view to recharge it. My first lock up was at 6:39 this morning when recharging portals. I'm sure I'll get several more today.

  • Multiple lock-ups happened during the most recent FS, Sept 2019

    • When spamming FIRE with XMP, after several rounds the pulse would just hang in the air above the avatar. The pulse remained in place when the avatar moved. Exiting the FIRE screen had no affect. Could no longer fire weapons.
    • Exited Prime to fix above. Upon reload, the Niantic load screen appeared, disappeared and then only a dark, blank screen. No map, No UI, nothing. Restart 2 more times with the same result
    • 3rd restart: got the map back, but no portals, no XM meter, no activities monitor, no UI widgets. Had to wait about 20 minutes for the scanner to be fully functional again.

    Device: Samsung Note 8

    OS: Android 8

    App Version: 2.30.2

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