unfair ban

On 08/16 /2019 my last activity was at 2 am, I was from Farm using Fracker, then I fell asleep and when I woke up I could see an email saying that my account was banned! I invested more than $ 100 in less than a year playing, and they banned me !!! I sent an appeal with captures of everything I have, including invoices and photos of events, but ... THERE IS NO NIANTIC ANSWER, I don't know what to do anymore.

just a few days before I got the Myriad medal

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