Events support page contains circular logic

I have an agent who is missing their First Saturday badge for July. In researching how to get them help, I find that there's a logical fallacy in how to submit a help ticket. On the events page, http://ingress.com/support/events, I choose to look at the Medal FAQs, and under the Who To Contact line, it states that if you are missing the AP and badge after having completed everything, to submit a ticket at the above link. There is no place to submit a help ticket at the above link.


Please correct.

Best Answer

  • quirischaquirischa ✭✭✭
    Accepted Answer

    It means you can reach support directly from this current page:

    When you click this dialog button the support conversation page will open.

Answers

  • Why is that thing there, and unlabeled? I did not see that at all. That's not good user interface.

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