Prime 2.27.2 Glyph hacking still hanging in the command channel

GottestalGottestal ✭✭
edited July 19 in App Feedback

Just updated to the latest version of Prime on my iPhone 8 with IOS 12.3.1 and went to do some hacking.

I had a very good 4G signal as the cell Tower is just 100m away. Glyph hack... less (don’t want a key) ... no glyphs come... less (again)... still no glyphs... wait 20 seconds... less again and the glyphs come.

Other times, after inputting the command 10 times and still not getting the glyphs, I just give up and restart the App. Then everything runs okay for while. But, after about 10 or 20 hacks, the problem comes back.


  • slalomzslalomz ✭✭✭

    Same here on iPhone 8 Plus on 12.3.2.

    Super frustrating. The patch notes said this would be fixed but it definitely isn't.

  • Same here on a Google Pixel 2 XL on Android 9/Pie, Aug 1 2019 patch level. This happens whether I'm using mobile data (PlusNet, which is virtualised on EE's UK network) or home connection WiFi (also PlusNet, on VDSL based 80/20Mbps broadband). I even took to having a Network Tools app on my phone monitoring a random googleusercontent host once a minute (ICMP echo). So far I've had no alerts from it about connectivity issues when Prime has been showing this issue.

  • Same here and it is annoying. Also I got used to the glyph countdown in Prime but I still like the redacted countdown (three flashes) better🙂

  • I've had the issue less recently but it's still annoying. It's definitely not the network as other apps are receiving/sending just fine. I'm on a OnePlus 7 running Pie with the latest security patch. I've noticed that drawing the command glyphs again tends to "unstick" the interface but that just might be a coincidence.

  • mortuusmortuus ✭✭✭

    for me no glyph freeze but if i go to keys it freezes... still annoying as hell :( i hope both gets fixed by september.. pretty serious issues that affects your gameplay...

  • slalomzslalomz ✭✭✭

    We are now about to start a glyph hacking challenge with glyph hacking broken on Prime. Was really hoping this could have been prioritized months ago.

  • TheFarixTheFarix ✭✭✭
    edited August 15

    Glyph hacking is broken in Prime? I've been using Prime for 9 months solid and glyph hack all the time. So that it's broken is news to me.

  • Having to wait around, sometimes for up to 2 minutes, to begin a glyphing, when in that time you could have been at another closeby portal, killed, captured and hacked, is 'broken', yes. Not 100% broken, but badly broken.

  • TheFarixTheFarix ✭✭✭
    edited August 15

    Not sure what you are talking about because I have never encountered that problem except the couple of cases when the signal dropped out while I was hacking. And as a rural player, I am in a lot of low-signal areas.

  • You did read the OP in this thread that outlines the exact problem we're having ? Sure, it's not affecting all Agents, but it's definitely a bug we're seeing. (Personally I find another bug more game-breaking though.)

  • sis651sis651 ✭✭

    I hadn't experienced this for months until a few weeks but nowadays I see it every day. However, after another complex command usually it worked. I think we should restart our apps more. Additionally, Prime hanged up two times until I reach 48 Aurora glyph points. 🤨

  • Definitely still happening today on 2.29.2-ecc17158 - it took a minute to start showing the glyphs one time, if not longer.

  • TheFarixTheFarix ✭✭✭

    I only notice it when there is a weak signal.

  • It's happened to me with a full bar of signal showing. Obviously the network could still be congested, which is why I have that Network Tools pinging a google usercontent IP (it's what the game appears to use) once a minute as a spot check on connectivity. It's not alerted me of issues thus far.

    Also I'm in the habit of completely (as much as you can on Android Pie when you let it automatically turn WiFi back on near known networks) disabling WiFi when out and about to ensure my phone isn't trying to use a WiFi I've connected to before and then having issues because of that. I do check that when experiencing the problem, WiFi still off. So this won't be the issue.

  • I am still having this issue as well on iOS 12.4, Prime 2.29.2. Full signal, glyph hangs at random intervals.

  • Still having this issue on iOS 12.4 and Prime 2.29.2

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