Samsung S24 Ultra unable to scan portals

Samsung galaxy S24 Ultra

One Ui 6.1

Android 15

Model: SM-S928B/DS


scan portal option is missing .

I have tried clearing cache, remove/reinstall app. nothing will restore port scan option.

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  • Purchased Samsung Galaxy S24 Ultra. No I can no longer perform portal scans. Also Ingress app shutdown intermittently. only way to resume is to restart Ingress app.

  • GrogyanGrogyan ✭✭✭✭✭

    Yeah, this is what I was afraid of, and one of the reason why I hadn't upgraded to the device.


    @NianticBrian should just a quick update to the whitelist for the snapdragon 8 gen 3

  • I have the same problem with galaxy s24

    @NianticBrian, please, add processor Exynos 2400 with GPU Xclipse 940 to white list

  • LaaangsamLaaangsam ✭✭
    edited February 17

    My S24 (basic Version, no plus or even ultra), Android 14, OneUI 6.1, does not support portal-scanning. In the "portal-view" the button is missing and in the "settings" there is no button to activate those portal-scans.

    All other INGRESS - stuff is working properly.


    Can someone @NiA fix this issue?

  • mortuusmortuus ✭✭✭✭✭
    edited February 19

    Niantic needs to make some sort of automated whitelist option, its not really good that buying the latest samsung out of box u cant scan whats up with that ? mobile tech is developing fast u shouldnt have to worry buying a brand new phone if it will be possible to scan with it. Niantic needs to be 2 steps ahead those users and not wait several weeks or months before they whitelist it. If they will keep doing it manually this problem will not go away..

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