The game crashes when you finish the scan

folkExfolkEx ✭✭
edited November 2023 in Report a Bug

Hi! I've been trying to do portal scans throughout the day and on every scan the game crashes. I have tried doing short scans, long scans, clearing data and app cache, uninstalling the game, and it doesn't work, the game continues to crash. In addition, the image when scanning the portal is blurry


Phone: Samsung Galaxy S22 Ultra

Android: 14

One UI: 6.0

Ingress Version: 2.129.1

Post edited by folkEx on
7
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  • Same here since 2 days. Before no problems for weeks.

  • HopeaKotkaHopeaKotka ✭✭✭✭

    Same here with Samsung S22. Crash happens very often after pressing red Stop button in scan/video recording view.

    Some scans were successful scanned and uploaded with Samsung S22, but crash rate is about 70-80%, so practically Scanning is useless.


    Scanning works 100% ok with Samsung S10+.


    Overclock Calibration activation and hacks work ok with both phones.


    Both phones have Niactic AR installed from Ingress Settings.


    Samsung S22 : Android 14, 2.130.1

    Samsung S10+: Android 12, 2.130.1

  • iPhone 12 Pro Max, sometimes it crashes, usually it does not.

  • I have exactly the same issue after update this morning on s22 ultra

  • Still not working. 1 of 5 scans work, 4 of 5 the app is crashing.

  • On galaxy s23 FE with Exynos 2200 the same issue

  • Same issue.. on Samsung 22 ultra

    Scanning works - image fine

    When scan is done and pressing the red button, game crashes to quitting.

    This since december 2023. Following updates havent resolved this yet.

  • New update, still not working. But hey, give us a badge for this non working ****.

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