I have three kinetic capsules stalled at 0km/not progressing since the kinetic challenge. One is the perpetual capsule.I have had multiple others progress normally alongside these stalled ones.
Bump, same issue, when the 11 bonus dropped only 3/11 capsules would progress. I'm now stuck with 8 capsules that will not track distance anymore. I've deleted 3 to see what happens.
Sorry to hear you are experiencing trouble with your Kinetic Capsules @ShoneWar and @Nysyr.
Please submit a support ticket using the stuck Kinetic Capsule report flow.
Bonjour je ne peux pas me servir de mais capsules ça me marque recommencé demain je peux rien faire pouvez vous svp de débloquer les capsules
Currently been sitting at 24 days in escalation...
Sorry about the delay, @Nysyr! Could you please share the ticket number? Let me check it with the dedicated team.
27410612 is the ticket number, supports tools may be limited since its a common capsule that is stuck
@NianticVK ive been locked out of being able to start capsules for about 48 hours now as well, despite having no capsules gaining distance
Still broken, my capsules that are working will randomly reach limit for up to 3 days as well.
@NianticVK still havent heard from support on ticket 27410612 in over 3 months now